1 of 1 Service Management Jobs in Andover

days per week can be worked remotely. Monday's are office days. Company pension Life assurance The ideal candidate for the role of Service Manager is experienced in implementing service improvement initiatives and managing service quality standards. You will be familiar with service management frameworks … such as ITIL or Six Sigm and have a proven record of achieving service related KPIs and customer satisfaction targets. Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment is essential, alongside excellent leadership and people management skills. As a Service Manager, you will be responsible for the smooth operations of our service department for a heightened level of customer satisfaction. This includes leading a team of service professionals to deliver outstanding service experiences while optimising efficiency and productivity. You will also More ❯