10 of 10 Service Management Jobs in Belfast

Service Designer - National Crime Agency - SEO Belfast, Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual … About the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the … to register after this date and time. Please see our privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. More ❯

Senior Service Designer - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your … the job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The … be able to register after this date and time. Please see our privacy policy notice for details on how your data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones More ❯

These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the client … and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. … Service Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management More ❯

For more information and guidance please visit the UKSV website The purpose of a Services Solution Architect (SSA) is to: Engage professionally with potential clients, articulate the value of service design and service solutions to their business. Identify their needs and influence their requirements through proposals, white papers and dialogue. Work collaboratively within campaigns and assist in the … development of capture plans alongside sales & marketing and within the customer space to develop customer service solutions. Create user and business value in services design and deliver architecture for service provision that ensures consistent delivery and excellent user experience. Provide expert advice to shape the development of systems/equipment, and develop their support strategy, for optimal through …/or programme managers. The SSA provides expertise and inspiration in solving problems within these and allied areas across business segments. Core Tasks and Responsibilities Own and deliver complex service solutions Look for value creation outside the companies' boundaries and adopt the customer's perspective Leading as service solution architect shaping opportunities with clients, capture leads, programme managers More ❯

the development and implementation of programs, products, and services within our R&D department. The ideal candidate will have a background in managing strategic initiatives with complex dependencies, risk management, stakeholder management, and building technical roadmaps. You will drive the team toward our mission of building durable and reliable data informed processes within DailyPay. Organising and managing continuous … dependencies, ensuring seamless integration and coordination. Identify, assess, and mitigate risks throughout the program lifecycle. Develop contingency plans and escalate issues as appropriate. Continuously evaluate and improve program & portfolio management processes, tools, and methodologies to enhance efficiency and effectiveness. Mentor junior program managers or contribute to the development of best practices within the program management function. What You … Bring to The Team: 8+ years of experience in technical program management, project management, or a similar role within a software development environment. Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Experience with software development lifecycle (SDLC), agile methodologies (Kanban), and modern software architectures (e.g. More ❯

Summary Job Reference: VR250725 Job Title: Service Delivery Manager Salary/Benefits: 62,637 pa plus NILGOSC pension (19% employer contribution) plus 28 days annual leave and 12 public holidays plus private health insurance plus learning/development and much more. Location: Belfast City Centre, hybrid (3 days WFH pw) Client : Co-Ownership Contract : Permanent, full-time (37 hours … pw, typically Mon-Fri/9-5) VANRATH Overview Co-Ownership are looking for a Service Delivery Manager to join their team! We met with them, so if you apply, do reach out for a chat to discuss in more detail. We must highlight that this is a fantastic opportunity, lots of good benefits, they're an extremely friendly … city centre, so we'll be delighted for whoever lands the role. Job summary We are currently undertaking a strategic review of our IT services and are seeking a Service Delivery Manager to join our growing team. This newly created role will play a key part in shaping and overseeing the delivery of IT services across the organisation, with More ❯

Summary Job Reference: VR250725 Job Title: ICT Service Delivery Manager Salary/Benefits: 62,637 pa plus NILGOSC pension (19% employer contribution) plus 28 days annual leave and 12 public holidays plus private health insurance plus learning/development and much more. Location: Belfast City Centre, hybrid (3 days WFH pw) Client : Co-Ownership Contract : Permanent, full-time … hours pw, typically Mon-Fri/9-5) VANRATH Overview Co-Ownership are looking for an ICT Service Delivery Manager to join their team! We met with them, so if you apply, do reach out for a chat to discuss in more detail. We must highlight that this is a fantastic opportunity, lots of good benefits, they're an … city centre, so we'll be delighted for whoever lands the role. Job summary We are currently undertaking a strategic review of our IT services and are seeking a Service Delivery Manager to join our growing team. This newly created role will play a key part in shaping and overseeing the delivery of IT services across the organisation, with More ❯

with a Belfast based institution, supporting them with the recruitment of an End User Compute Architect. As an End User Compute Architect, you’ll lead the design, implementation, and management of device and desktop provisioning platforms—specialising in cloud-based Mobile Device Management (MDM) and Mobile Application Management (MAM). You’ll work autonomously and collaboratively to … working across teams to improve existing offerings. Guide specialist technical teams through project-based deployments and provide expert supervision. Monitor and enhance the reliability of desktop and mobile device management systems, coordinating with support teams. Architect, test, and transition new services into production, including developing business processes, training resources, and support documentation. Conduct evaluation and integration of centrally approved … technology platforms and configurations. Oversee service management, performance monitoring, OS/software deployment design, and end-user security strategies (e.g. antivirus, malware protection). Manage endpoint platforms, virtual desktop infrastructure, application packaging, patching, and overall lifecycle management. Automate processes (e.g. application deployment, patching) using PowerShell and other scripting languages. Provide expert technical guidance to ICT support teams, faculty More ❯

looking to take that next step in your career while still retaining your technical troubleshooting skills? We're looking for an ambitious application support professional with team lead or management experience who is keen to take ownership of our client's support function, lead a small team and help shape the next phase of their established product's success. … and coordinate the team, while remaining hands-on in supporting and resolving issues yourself. You'll deal directly with clients and get the opportunity to participate in and lead service management review meetings. What You'll Do Lead and manage the day-to-day operations of the ERP support team. Provide hands-on support for customer issues and … work with wider technical teams to resolve complex incidents; liaising with Business Analysts and Developers to manage and escalate critical fixes. Represent the support function in customer-facing service reviews and ensure a high standard of client satisfaction. Help shape the future of the support team through resource planning and mentorship. What We're Looking For Proven experience in More ❯

looking to take that next step in your career while still retaining your technical troubleshooting skills? We're looking for an ambitious application support professional with team lead or management experience who is keen to take ownership of our client's support function, lead a small team and help shape the next phase of their established product's success. … and coordinate the team, while remaining hands-on in supporting and resolving issues yourself. You'll deal directly with clients and get the opportunity to participate in and lead service management review meetings. What You'll Do Lead and manage the day-to-day operations of the ERP support team. Provide hands-on support for customer issues and … work with wider technical teams to resolve complex incidents; liaising with Business Analysts and Developers to manage and escalate critical fixes. Represent the support function in customer-facing service reviews and ensure a high standard of client satisfaction. Help shape the future of the support team through resource planning and mentorship. What We're Looking For Proven experience in More ❯