2 of 2 Service Management Jobs in Bournemouth

ITSM Application Support Analyst

Hiring Organisation
Vitality Corporate Services
Location
Bournemouth, Dorset, South West, United Kingdom
Employment Type
Entry level
Salary
£30,000
About The Role Team IT Service Management Working Pattern - Hybrid 2days per week in the Vitality Bournemouth Office.Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Analytical and problem-solving skills Proactive and able to work under … play a key role in ensuring our ITSM platform runs smoothly, is user-friendly, and issues are resolved quickly. Youll support everything from access management and request fulfilment to incident and problem resolution, working closely with teams across the business to improve workflows and automation. Key Actions Self-prioritise ...

Incident Manager

Hiring Organisation
Vitality
Location
Bournemouth, Dorset, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
About The Role Team – IT Service Management Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Incident Management – Major incident handling, root cause analysis … Communication – Clear, timely updates to technical and non-technical stakeholders What this role is all about: The Incident Manager oversees the end-to-end management of Technology and Business impacting incidents, including IT outages (applications, infrastructure, networks) and business issues (supplier failures, facilities, health & safety, regulatory breaches, payment disruptions ...