1 of 1 Service Management Jobs in Chatham

2nd Line Support Engineer RMX Cloud

Hiring Organisation
RMX Cloud Ltd
Location
Chatham, Kent, South East, United Kingdom
Employment Type
Permanent
Salary
£28,000
Assist with server maintenance, system upgrades, and infrastructure improvements. Work closely with 1st Line engineers to reduce repeat issues and improve documentation. Use IT service management tools (N-Sight, Take Control, TeamViewer, MSP Manager) to log and manage tickets accurately. Document solutions clearly and contribute to internal knowledge ...