4 of 4 Service Management Jobs in Kent

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...

Manager to oversee and coordinate a team of IT Field Engineers supporting a large European retail estate. This role is responsible for scheduling, job management, and day-to-day operational delivery of break-fix services for EPOS systems across multiple retail sites. The successful candidate will … link between the Support Desk, Field Engineers, and wider stakeholders, ensuring service levels are consistently met. Key Responsibilities Manage and schedule IT Field Engineers across Europe, ensuring efficient deployment and coverage. Oversee break-fix maintenance of EPOS units across a large retail store network. Use Fieldmotion to manage jobs ...

with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will … core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service ...

Assist with server maintenance, system upgrades, and infrastructure improvements. Work closely with 1st Line engineers to reduce repeat issues and improve documentation. Use IT service management tools (N-Sight, Take Control, TeamViewer, MSP Manager) to log and manage tickets accurately. Document solutions clearly and contribute to internal knowledge ...