2 of 2 Service Management Jobs in Kent

/3rd Line Team Leader Up to £50,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you an experienced IT Team Leader with a strong 3rd line technical background? Do you have proven leadership experience within IT support or service delivery, ideally … environment? Would you like to work somewhere that values collaboration, quality service, and continual improvement? If so, this could be an excellent opportunity. The Role As 2nd/3rd Line Team Leader, you will lead a skilled team of engineers, balancing hands-on technical work with people leadership. Around ...

Data Function, this role will be responsible for providing the day-to-day support for Golding’s applications, for example the Housing Management System. This role will focus on resolving business-as-usual support tickets, ensuring smooth operation of their application landscape, and being the champion and main point … level or equivalent Previous experience in a support role within an IT or Business Applications environment Familiarity with ticketing systems and IT service management processes Experience of using the Microsoft Power Platform, or willingness to learn An understanding of application support and development Knowledge of housing systems ...