2 Service Management Jobs in Cheltenham

of Manage and Automate. Essential Skills and Experience: - Demonstrable experience with ConnectWise Manage and ConnectWise Automate. - Proven track record in technical consultancy within IT service management environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating … work independently and collaboratively within a remote setting. Responsibilities: - Deliver expert consultancy on ConnectWise platforms, ensuring optimal configuration and usage. - Analyse and refine IT service management processes for enhanced efficiency. - Provide strategic recommendations and solutions to meet client-specific needs. - Facilitate knowledge transfer and best practices to support more »

identifying and seizing future opportunities arising from new technologies and work methods. Your role involves leading and developing our technical capabilities in solution and service delivery, service management, operations, and support. What You'll Do: Lead and guide the Solution Delivery & Support team, including managing direct reports. … and win business. A growth mindset, driven to overcome challenges and obstacles. Excellent consulting or delivery credentials with technical expertise in areas such as service architecture, management, and IT systems. Diverse professional experience in Solution Delivery & Support, with a proven track record of capability growth. Familiarity with specific more »