3 of 3 Service Management Jobs in Cheltenham

career progression Our client, a global business, is hiring a Senior Product Manager to own the strategy and evolution of its core sales and service platforms, including CRM, Field Service Management (FSM), CPQ and eCommerce. This is a senior, hands-on product leadership role with responsibility … global platforms, partner management, budget ownership and a team of five direct reports. The role sits at the intersection of technology, commercial teams and operations, ensuring platforms deliver measurable value across a complex, multi-country environment. What you’ll do Own the product strategy, roadmap and lifecycle ...

associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. This role requires a strong architect level knowledge of network … Cisco Catalyst Centre, Pressler PRTG, Nagios etc. Experience with packet analysis and low-level troubleshooting. Experience working with any ITSM tool such as Service Now. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across ...

overall user experience-making sure our business systems remain efficient, intuitive, and aligned to operational needs. Key Responsibilities Application Support & Maintenance Incident, Problem & Change Management Continuous Improvement & Collaboration Integration & Data Management About You 5+ years' experience in software/application support with strong focus on databases and integrations. … procedures. Familiarity with API integrations (REST, SOAP, OData) and middleware platforms. Experience with helpdesk/ITSM platforms such as HaloPSA, ServiceNow, ConnectWise, or Jira Service Management. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...