6 of 6 Service Management Jobs in Chester

workflow platform, AI capabilities and ecosystem integrations. You will act as a techno-functional SME across ServiceNow CRM capabilities, helping organisations transform customer service, field operations, commercial processes and ecosystem collaboration while accelerating growth and improving customer experience. Key expectations from this role include: Client Delivery & Advisory Define customer … Business value realisation Translate business requirements into workflow-enabled operating models Solution Design & Architecture Design and support implementation of: AI Control Tower (AI lifecycle management, governance, observability) Agentic AI workflows enabling autonomous execution Now Assist/GenAI use cases across workflows Define data, integration, and workflow architectures ...

business strategies.· Experience in the related technologies demanded by and commonly implemented with Oracle solutions including major cloud platforms IaaS & PaaS, Identity and Access Management, data platforms, Service Management, automation solutions, IoT, Operational Technology, API management.· Demonstrates knowledge in architecture frameworks, system design, integration, and data management. … cultivate strong relationships among working teams, senior leadership and alliance partners.· Ability to develop our next generation of junior digital architects through formal line management and informal mentoring, coaching and learning development. You must be cleared or eligible to obtain a UK Security Clearance. To be part of this ...

involved in different stages of the EOL process and provide general support to Project Managers. Key Responsibilities: Coordinate activities related to workstation application lifecycle management, including upgrades, remediation, and support. Engage with engineering teams to understand technical constraints and remediation approaches. Document processes, track tasks, manage blockers, and keep … compatibility assessments. Contribute ideas for process improvements, including automation opportunities. Who You Are: You have a solid understanding of EOL/EOS concepts, inventory management, and application compatibility within Windows workstation environments. You are comfortable using PowerShell for application discovery and troubleshooting, with the ability to interpret script outputs ...

growing Employee Experience and HR practice. This role is focused on client advisory and delivery ownership, helping organisations transform their employee and enterprise service experiences. You will play a critical role in enabling the HR organisation by delivering ServiceNow solutions and supporting large scale HR transformations and programmes with … HRSD, CIS ITSM or other ServiceNow certifications completed, in progress or part of your development plan. • Experience supporting ServiceNow, HR technology, employee experience, enterprise service management or digital transformation projects through business process improvement, requirements gathering, solution workshops, testing, change or rollout activities. • A good understanding ...

opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding … supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability. The Senior Manager – Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal ...

develop technical skills and knowledge across desktop, virtual desktop, and application support technologies. Essential Skills & Experience Experience working in a Desktop Support, IT Support, Service Desk, or End User Computing support role. Strong troubleshooting and problem-solving skills across desktop operating systems and applications. Excellent customer service … Experience supporting remote access solutions and geographically dispersed users. Experience participating in desktop refresh, migration, or deployment activities. Familiarity with IT support processes and service management practices. Location: This is a hybrid working role with a requirement to work from the clients Chester office 3 days a week. ...