3 of 3 Service Management Jobs in Chesterfield

of ICT Applications Manager to join the DSFS ICT Operations Team. This involves leading and managing the ICT Applications Team delivering a first class service to Chesterfield Royal Hospital NHS Foundation Trust. Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which … require sponsorship will not be considered Interview Date to be confirmed Main duties of the job To provide personal leadership and management to the ICT Applications Services team, ensuring they are clear about their objectives, responsibilities, and accountabilities. To ensure they are regularly appraised and have a personal development … DSFS customers; communicate ICT Applications Services issues to internal and external staff, providing guidance on courses of action available. Ensure that incidents, changes and service requests are managed in accordance with Service Level Agreements; ensuring that change management and implementation processes are robust and effective in supporting More ❯

our IT partners to ensure seamless support and system integration. Assist in the implementation and maintenance of IT systems and infrastructure. Monitor and manage service requests, ensuring timely resolution and communication. Work closely with clients to understand their requirements and deliver tailored solutions. Maintain accurate records of service requests, resolutions, and client interactions. Stay updated with the latest technology trends and best practices. Participate in continuous improvement initiatives to enhance service delivery. Lead IT infrastructure integration during Mergers & Acquisitions. Manage IT hardware refresh programs. Ensure IT Disaster Recovery (ITDR) plans are in place and risks are … Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Knowledge of ITIL or similar service management frameworks is a plus. A customer-focused attitude and commitment to delivering exceptional service. Experience with Sage 50 and IRIS software is More ❯

services provider in Chesterfield you will be part of a rapidly growing business. Due to sustained growth within the business a new position of Service and Support Administrator has been created to support the Admin Services Team. This will be a busy role and the main purpose of the … to speak to all levels of staff within the wider business - Excellent knowledge of MS Office, in particular Excel - Experience and knowledge of using service management systems to track and resolve service software tickets - Experience of software support What you'll get in return Full timeMonday to More ❯