1 of 1 Service Management Jobs in Cirencester

the St. James’s Place Production estate. The role forms part of the SJP Applications Support team that is central to the effective application management, maintaining high availability of production systems supporting many business functions, the partnership and clients. The team is responsible for the resolution of Incidents raised … providing responses within target SLAs. These applications are heavily data centric with typically web front ends exposing business submission, client information or management information functions and are critical to the operation and submission of new business. What you'll be doing: Provide Senior support to underlying systems supported in … the team. Incident Management & resolution– support of functional escalations from the St. James’s Place Service Desk (3rd line support) within the agreed team targets. Point of contact for complaints Assist in Technical Design and Application Architecture of project & Business As Usual (BAU) tasks Consults on projects and More ❯