St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Energy
top shape. Want to come and be a part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a ServiceManagement Specialist in our 24x7 ServiceManagement Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off, 12-hour … Youll support customers from issue receipt to resolution, allocate work, and assist engineers to ensure timely updates and SLA compliance. Key tasks include monitoring systems, managing tickets in Field Service Lightning, updating customers, prioritising faults, coordinating engineers and spares, tracking tasks, completing maintenance, reporting, and arranging supplier access. Youll thrive in a fast-paced, collaborative environment where no two … days are the same. What youll bring? You have outstanding customer service skills and are a reliable team player who ensures work is completed to a high standard. With a positive attitude, you overcome challenges and build strong relationships with customers and engineers. You're an excellent communicator, proactive problem-solver, and thrive under pressure while meeting deadlines. Computer More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
and be a part of it? What will you be doing? Due to ongoing growth at Magdalene, were excited to offer a 6-month fixed-term opportunity as a ServiceManagement Specialist, with potential for a permanent role. Youll work in our 24x7 ServiceManagement Centre. Shift pattern: 2 weeks MonFri (1 week earlies … engineers, track tasks, and ensure SLA compliance. Youll also handle reporting, maintenance, and supplier access, working in a fast-paced, collaborative environment. What youll bring? You have outstanding customer service skills and are someone both customers and colleagues can rely on for high-quality work. With a positive attitude, you overcome challenges and build strong relationships. You're an … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯