2 of 2 Service Management Jobs in Cornwall

Performance Manager

Hiring Organisation
M Group
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? Were hiring multiple Performance Managers … Centre in St Ives, Cambridgeshire. Youll work 7am7pm/7pm - 7am on a 4-days-on, 4-days-off shift pattern, supporting a critical service in a dynamic environment. As a Performance Manager, youll lead a team, keep services running smoothly, resolve incidents quickly, and make sure we meet ...

Service Desk Analyst

Hiring Organisation
Royal Cornwall Hospitals Trust
Location
St Austell, United Kingdom
Employment Type
Permanent
Salary
£24937.00 - £26598.00 a year
summary Kick-start your IT career with RCHT Service Desk team, providing support to our colleagues in CFT. As the first point of contact for staff needing technical help, you'll answer calls, log issues, and follow clear step-by-step checks to solve problems or pass them … calming pressure situations, both with customers and as a team member in times of major system failures. Maintaining a professional, high standard of service at all times, whilst improving Service Desk knowledge to achieve higher rates of firstline resolutions, within speed and permissions parameters. Ensure escalation procedures ...