5 of 5 Service Management Jobs in Coventry

flows for any organization. Our world-class consultants enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services. Key areas of responsibility: Service Delivery & Operational Excellence Manage day-to-day operations of IT services, including servers, networks, and end-user computing systems. Drive service level agreements (SLAs) with internal and external … customers, ensuring high-quality service delivery. Monitor and analyze service performance data to ensure services are optimized and efficient. Lead incident and problem management efforts, ensuring quick resolution of IT issues to minimize downtime. Network, Server, and End-User Computing Management & O365, Intune Admin Oversee the maintenance and support of server infrastructure and networks. Manage end … software troubleshooting. L3 Admin, the O365/Intune/MDM as an Admin. Collaborate with technical teams to implement new technologies and upgrades to existing systems. Client Partner & Stakeholder Management Serve as the primary point of contact for client partners and internal stakeholders regarding IT services. Build and maintain strong relationships with clients, ensuring their IT service needs More ❯

Data Integration and Solutions Architecture to oversee the daily functions of a Data Integration Services Team. Primary Duties: To design and deliver a robust, performant, and auditable Data Integration Service Implement a data integration service based on approved department technologies. Specify governance and best practice methodologies. Provide leadership to, and management of the Data Integration Service … of the role change. Provide technical leadership to the team, coaching members when needed. Ensure that the team works in accordance with the departments ITIL processes including change, incident, service request and problem management. Monitor and manage the performance of the Data Integration Service, identifying suitable KPIs and opportunities for improvement. Act as the contact point for Product … and Delivery Managers who are customers of the Data Integration Service. Act as the Technical Authority for development undertaken on the data integration platform. Provide leadership to, and management of the Data Integration Service Team, ensuring that the team and third parties perform to a good level, work to accepted quality standards, to common design patterns and testing More ❯

data when necessary Serve as the primary point of contact for client partners and internal stakeholders regarding IT services. Builds and maintain strong relationships with clients, ensuring their IT service needs are met. Regularly communicate with stakeholders to provide service updates, performance reports, and address any concerns. Skills & Experience: L3 Admin, the O365/Intune/MDM as … on client or vendor needs. Qualifications: Education: Bachelor’s degree in information technology, Computer Science, or a related field. Certifications: ITIL, COBIT, or related certifications in IT governance and service management. PMP certification is a plus. If you are passionate about bringing innovation to the projects you work on and want to join a global company, then this is More ❯

in the UK. The role is UK based and requires relevant ERP implementation experience within the Billing domain. *UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables … solution take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers...) also collaborate closely with the Project Manager and Service Delivery Consultants participate in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop More ❯

is something for everyone here. EVERYTHING YOU NEED TO KNOW In this new role to Severn Trent, we're looking for an experienced Salesforce Engineer with experience of Field Service management (FSM)who will support the stabilisation, integration and continued maintenance of the application into our business. As an experienced Engineer in the field, you will get involved … business objectives. There will be close collaboration with our Enterprise & Solution Architects to ensure the future of the applications is fit for purpose. Other key accountabilities include: - • Provide customer service support by troubleshooting application issues and documenting root cause, keeping stakeholders always updated. • Ensure standard requests are completed for the business within SLA and small application changes are delivered More ❯