7 of 7 Service Management Jobs in Coventry

Working alongside our client, an established high profile global manufacturer and supplier of injection moulding machinery and bespoke automation, to source a site-based Service Hotline Engineer. Benefits: Profit share bonus scheme Company car 25 days holiday plus bank hols Extra day off for your birthday Private medical insurance … Life assurance Long term service awards Employee assistance programme PerkBox Critical illness insurance Group income protection insurance Dental insurance Travel insurance Good pension scheme Death in service benefit Private healthcare Remit: Exceptional job opportunity working for a premier market leader within injection moulding machinery and factory automation, offering ...

provide technical support and service coordination for FANUC ROBOSHOT customers, delivering effective remote fault diagnosis and resolution to maximise machine uptime and customer satisfaction. The role will initially focus on ROBOSHOT products, with the opportunity to develop technical expertise across other FANUC CNC product lines, including ROBODRILL and ROBOCUT. … Your core tasks will include Technical Support Act as the primary point of contact for ROBOSHOTcustomer service and technical enquiries Diagnose machine faults remotely using telephone, email, and remote support tools Provide troubleshooting support for electrical, mechanical, control, and process-related issues Support customers in minimising machine downtime ...

provide second and third-line support for our business-critical applications, ensuring systems operate securely, efficiently and reliably. You will support change and release management activities, maintain integrations and automations and work closely with suppliers and internal teams to resolve incidents and enhance application performance. This position sits … farmers need. Provide day-to-day operational support for key business applications, including Dynamics 365, SharePoint and Power Platform Investigate and resolve application incidents, service requests and user issues within agreed service levels Support patching, upgrades, releases and deployment activity, ensuring appropriate testing, rollback plans and documentation ...

technical support, including ownership and resolution of tickets and acting as a technical escalation point for the team. This role involves monitoring performance against service level agreements (SLAs), coordinating with other departments, implementing best practices, and driving improvements in support processes and customer satisfaction. This role will deputise … also take part in the on call rota. Daily duties and responsibilities will include: Motivate, train, coach and equip the team to enable excellent service levels to be provided Conduct regular performance reviews, provide feedback, and support staff development Ensure that support services are delivered in line with SLAs ...

service. Drive the experience. Deliver excellence. As our Service Owner Specialist, you'll be accountable for the end-to-end delivery and performance of IT services across a designated product line. From managing third-party providers to ensuring 24/7 service availability … leadership, technical insight, and stakeholder engagement will shape how Cadent delivers reliable, secure, and customer-focused IT services. Why you'll love this role Service Leadership - Own the performance and integrity of critical IT services. Operational Impact - Ensure 24x7x365 service availability and rapid incident resolution. Strategic Influence - Collaborate ...

Role We are recruiting on behalf of an established and reputable print solutions provider who is seeking an experienced and customer-focused Field Service Engineer to join their technical team. The successful candidate will support the installation, maintenance, repair and optimisation of multifunction printers (MFPs), photocopiers and print management … Troubleshoot print quality, scanning, connectivity and configuration issues. Configure devices for network printing, scan-to-email, scan-to-folder and cloud workflows. Support print management solutions such as PaperCut or uniFLOW. Assist with integration into Microsoft 365 environments. Customer Service Build strong professional relationships with customers. Complete service ...

Functional & Business Process Expertise Provide technical and solution guidance across key SAP business domains, including: Plant Maintenance (PM), Finance & Controlling (FICO), Human Capital Management (HCM), SuccessFactors (SF), Order-to-Cash (OTC), Enterprise Asset Management, Customer and Partner Connections, Extended Warehouse Management (EWM), Ariba Procurement, Procurement & Supply Chain … Processes Provide architecture leadership and technical oversight for: OpenText, SCADA Systems, DNCC BA, FRAS, Forecaster, GlobalScape, Remote Link, Technolog (DPRS), Field Service Management (FSM), MRPS Other operational technology and enterprise applications Sybase ASE, Oracle and HANA DBA Integration, Cloud & Middleware Leadership Design and govern integration architectures across ...