6 of 6 Service Management Jobs in Croydon

Join to apply for the Service Delivery Manager role at Experis UK Join to apply for the Service Delivery Manager role at Experis UK Rate: £600 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Role Title: Service … Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Service Management Role purpose/summary Oversee the delivery of Level 3 support IT services in accordance with ITIL best practices. Ensure services meet … agreed-upon service levels and customer expectations. Incident And Problem Management Manage the resolution of incidents and problems to minimize impact on business operations. Implement proactive measures to prevent recurring issues. Change Management Coordinate and manage changes to IT services, ensuring minimal disruption. Facilitate change processes and More ❯

Role Title: Service Delivery Manager Duration: 6 Months Location: Remote/Croydon (1-2 Days per Month onsite) Rate: £600 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address … the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Service Management: * Oversee the delivery of Level 3 support IT services in accordance with ITIL best practices. * Ensure services meet agreed-upon service levels and customer expectations. Incident and … Problem Management: * Manage the resolution of incidents and problems to minimize impact on business operations. * Implement proactive measures to prevent recurring issues. Change Management: * Coordinate and manage changes to IT services, ensuring minimal disruption. * Facilitate change processes and communicate changes to stakeholders. Performance Reporting: * Generate and analyze performance More ❯

everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard … to deliver That Superdrug feeling. Here's the exciting bit...a day include s Role Purpose: This is a great opportunity to join the IT Service Desk team that provides technical support to our store and head office colleagues. Working as Service Desk Analyst, you will be part of … that wants you to learn and grow your IT career. A typical day in this role includes: Provide technical support, responding to incidents and service requests raised with the Service Desk via phone, email and remote control Provide technical support, responding to incidents and service requests raised More ❯

Join to apply for the IT Service Manager role at Harris Federation Join to apply for the IT Service Manager role at Harris Federation Get AI-powered advice on this job and more exclusive features. This range is provided by Harris Federation. Your actual pay will be based … talk with your recruiter to learn more. Base pay range Direct message the job poster from Harris Federation Step into the role of IT Service Manager and become the key problem-solver for desktop support at the Academies in your care. You'll collaborate with the Academy SLT, IT … guidance to the staff and students at the Academies in your care. Ensuring that all Academy IT support needs are logged appropriately on the Service Management system. Ensuring that Academy IT support tickets are resolved within the target resolution time as dictated by the SLA. Retaining ownership of More ❯

that is focused on getting things right for its residents, while delivering very differently and within a sustainable financial envelope. About the Croydon Digital Service Digital capability is critical to our renewal plans. Established in 2019, the Croydon Digital Service (CDS) has embraced a-style service to … with other local authorities to share learnings, ideas, and solutions. About the role We are looking for a Digital Systems Officer tosupport and maintain service critical line of business applications and implement service improvements through effective configuration of the application. Key to this is working closely with services … right information and report on it. Reporting to the Housing, Environment, Spatial and Legal Digital Systems Product and Support Manager within the Croydon Digital Service, this role is a key part of how CDS supports Croydon’s critical business applications for these services, helping ensure council services are getting More ❯

Skills & Experience Proven leadership experience across both IT operations and software development. Experience managing hybrid teams and scaling technical operations. Strong understanding of IT service management and MSP models. Experience with ISO standards and cloud partnership ecosystems (AWS, Azure, Google Cloud). Experience: 8+ years in IT/ More ❯