3 of 3 Service Management Jobs in South London

This executive governance role is responsible for the oversight, delivery, and commercial performance of the EANI EdIS contract, ensuring Bromcom meets all contractual obligations, service commitments, and governance standards. The role covers contract management, customer relationship leadership, service management support, and the executive oversight of delivery … Bromcom finance team. As Bromcoms largest contract to date, this role requires an experienced governance leader with a strong background in large-scale service delivery, public-sector contracting, and enterprise-level customer engagement. The successful candidate will bring proven experience in contract governance, service assurance, customer management ...

outstanding opportunity to join a leading Management Information System (MIS) provider for schools and MATs. The Complaints Officer is responsible for owning and managing customer complaints and escalations end-to-end, ensuring they are investigated and resolved consistently, professionally, and within defined service levels. This role acts … ISO9001 accreditation Contribute to wider Customer Experience improvement initiatives, including automation and AI-enabled workflows Support internal education on complaint identification, logging, and escalation management Undertake other duties in line with business needs Required Skills and Experience Proven experience handling complex customer complaints or escalations in a service ...

Technical Operations Engineer Working Pattern Hybrid working four days in the office and one day working from home Role Overview This is a service focused proactive Technical Operations role responsible for maintaining monitoring and continuously improving a distributed Internet of Things and automated parking environment. The role has ownership … site operational environment with strong hands on experience in infrastructure networking and Internet of Things based systems. Role Responsibilities 1 IoT and device infrastructure management Maintain monitor and optimise Internet of Things devices and hardware including cameras edge devices kiosks tablets and networking equipment Manage deployment configuration and lifecycle ...