2 of 2 Service Management Jobs in South London

to the Architecture Director, with a day-to-day focus on core serviceslike network, backup, monitoring, security and governance. Where required, the role extends into each of our four Service Teams to ensure standards are adopted, appropriate resources are being used to deliver value to our customers, while being operationally resilient, secure and cost effective. The Cloud Engineer is … primarily a hands-on role, but there are important design, documentation and communication expectations due to regular engagement with senior stakeholders, as well as day-to-day relationships with Service Teams. How you will contribute at Janes: Design, build, operate and monitor our core cloud infrastructure Maintain IaC codebases for platform and common services to be used by service teams. Adopt an environment of continuous improvement for security, resilience and cost. Ensure services are appropriately patched and maintained to minimise vulnerabilities. Ensure standards are adopted across Service Teams. Mentor and support Service Teams on appropriate use of cloud resources. Contribute to service management processes covering change control, incident management and DR. Operate in More ❯

level technical designs, specifications, and interface control documents. Knowledge of BI and analytics tools like Power BI, Pentaho, ElasticSearch, Solr, or Apache Kafka. Solid experience with engineering methodologies and service management best practices. A proactive approach to problem-solving and collaboration, with the ability to work closely with technical and non-technical teams. Desired Skills Python expertise, especially More ❯