4 of 4 Service Management Jobs in Devon

best practice, discuss challenges, and support each other - which means happier, more motivated people Find out more at: [1] We are seeking an experienced Senior IT Asset and Software Management Contractor to conduct a full "drains up" analysis of our current IT Asset & Software Management capability. This role will provide an independent and expert assessment of our current … position, highlighting strengths, weaknesses, risks, and opportunities for improvement. The contractor will work closely with the Head of Service Management as a trusted adviser ("critical friend"), shaping the forward-looking roadmap and ensuring alignment with strategic goals. Additionally, the contractor will act as a mentor to the IT Asset Management Lead, providing guidance, knowledge transfer, and development … support. As a Senior IT Asset & Software Manager, your main responsibilities will be: Conduct a comprehensive assessment of current IT Asset & Software Management practices, tools, and governance. Identify areas of strength, gaps, and risks in the current capability. Define and present a clear roadmap for improvement and maturity uplift. Act as a strategic partner and "critical friend" to the More ❯

Job summary An exciting opportunity has arisen to join our team as Database Administrator. Working as a senior technical expert the Database Administrator has complete management responsibility for the Trust's Database Management Systems (DBMS). Specifically, to proactively manage the database environment in order to ensure maximum availability and efficient operation of the 24/7x365 business … Database Administrator extends to the design and implementation of database solutions across all areas of the Trust. Main duties of the job Formulate strategic plans for Trust wide database management in terms of resource, costs, business continuity, availability and impact. Responsible for the daily management and operation of complex database systems and ensuring that business critical systems are … required high availability and performance, including design of database schemas, creation of necessary software, to load, unload, reload or reorganise data with databases. Focus on the achievement of agreed service levels, Key Performance Indicators and performance reviews. Also investigate complaints through the escalation procedure. Take overall responsibility for technical design, implementation & support of database related services. Responsible for taking More ❯

3rd November End Date: End of January 2026 Hours: 37 hours per week (standard office hours) We are seeking two temporary Customer Support Telephony Temps to maintain high-quality service delivery for our client during the winter months and holiday season. This role is crucial in ensuring that all incoming telephone calls to our Service Desk are promptly … issues are logged efficiently. Day-to-day of the role: Answering customer calls promptly and professionally. Logging tickets and issues efficiently. Working closely with the team to ensure seamless service delivery. Maintaining responsiveness to customer inquiries and requests. Required Skills & Qualifications: Proven experience in customer service or a similar role. Excellent telephone etiquette and strong communication skills. Ability … role until at least January. Based in Plymouth and willing to work from the office. Benefits: Opportunity to work in a supportive and dynamic environment. Gain valuable experience in service management and customer support. To apply for this Service Desk Telephony Temp position please contact Kyle Raven in the Reed Plymouth Office. More ❯

We've grown rapidly and have been recognised as one of the UK's top rated places to work. Today, Royal London has over £170 billion of assets under management, and around 4,000 employees working in five offices across the UK and Ireland. As an organisation, they have worked hard to become experts in specialist markets, building a … ER) businesses - Responsible Life and Responsible Lending. The Senior Business Analyst will be responsible for: * Supporting the integration of internal applications into ServiceNow, focusing on governance, support setup, and service management. * Collaborating with solution architects and technical teams to document system landscapes and support integration planning. * Provide light-touch support for SOP creation and business readiness tasks, while recognising More ❯