product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuous improvement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring the tooling supports a modern, efficient servicemanagement model. Key Responsibilities Act as Product Owner for the organisation's ServiceNow platform, overseeing technical configuration and development. Lead the onboarding of suppliers and services into the platform as part of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements and address issues. Work closely with suppliers to manage incidents, upgrades, and platform … and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow Certified System Administrator (CSA More ❯
innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in. Description Job title: SAP Quality Management Consultant Location: Flexible with travel when required Salary: Circa £65,000 - £70,000 DOE Your new role Here at Hitachi Rail we have a unique opportunity for an experienced … SAP Quality Management Consultant who will support the business through the day-to-day management of the SAP Platform applications. This role operates in a fast-paced environment with regular collaboration with both internal and external stakeholders. Key responsibilities Provide 2nd/3rd line support for incidents reported to the service desk in line with SLA. Design … MM/WM/PP Modules QM Inspection Plans, Lot Inspections, Results Recording Quality Notifications QM Master Data QM Inspection Methods Project Stock Serialised/Split Valuation Materials Batch Management Good understanding of integration with other SAP modules. Completed at least 3 significant full systems implementation lifecycles. Completed solution configuration for primary module. Operated in multi-project, matrix managed More ❯
troubleshooting. CompTIA Network+ focusing on network technologies. Microsoft Certified Systems Administrator (MCSA) in Microsoft Windows operating systems and server technologies. ITIL Foundation focusing on the best practices for IT service management. Language Proficiency: Fluent in English. Knowledge, Skills, and Abilities Knowledge of operating systems, software applications, and hardware components, as well as experience with remote access and remote desktop … manner. Excellent communication skills, both written and verbal, to effectively interact with users and provide clear and concise solutions Ability to maintain a professional demeanor and provide excellent customer service, even in challenging situations. Ability to pay attention to detail and document solutions and resolution steps accurately. Ability to adapt to new technologies and processes quickly, and willingness to More ❯
