Service Desk Engineer
Durham, County Durham, North East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Waterstons
also mention that we've been awarded Gold Investors in People for a fourth consecutive time? About the role We're looking for a Service Desk Engineer to join our expanding global Remote Services team, supporting our diverse range of clients with their IT solutions. The future engineer MUST … do strongly encourage regular office attendance in either our Durham or Glasgow office, where possible. As this role forms part of our 24-hour Service Desk support offering, there is a requirement to work extended hours and occasional weekends and bank holidays. Shift times are 7:00am – 3:00pm … 00pm on a rotation basis working weekends. Day to day responsibilities Be technical escalation for our junior members of the team Adhere to ITIL service management principles. Provide technical support to colleagues and customers, acting as an escalation point for any issues highlighted from our first contact swarms. more »
Employment Type: Not Assigned
Salary: £26,000
Posted: