2 of 2 Service Management Jobs in East London

bridge between business users, technical teams, and external suppliers Drive system improvements, upgrades, and change initiatives Manage third-party vendors, SLAs, and overall service performance Identify opportunities to streamline systems and reduce duplication across the estate Ensure applications meet security, compliance, and operational standards Support incident resolution and continuous … service improvement Work closely with senior stakeholders to align systems with business objectives What Were Looking For Proven experience managing enterprise applications within a complex environment Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good understanding ...

This is a senior leadership role responsible for defining and implementing the organisations approach to IT risk management, information security and cyber security across a large, geographically dispersed environment supporting a complex IT estate and multiple business systems. Reporting to the Chief Information Officer, the role leads on identifying … requirements. The organisation operates across a wide footprint, with approximately 7,000 users across 900 locations. Key responsibilities Define and implement the IT risk management, information security and cyber security strategy Develop and maintain an enterprise-wide information security programme Develop a risk-based approach to threat identification, assessment ...