4 of 4 Service Management Jobs in Glasgow

These roles suit engineers with solid, hands-on experience across compute, virtualisation, storage and networking, who are comfortable working within operational processes and shared service models. Key responsibilities Operate and support Wintel OR Linux platforms in a hosted/managed services environment Build, maintain and troubleshoot VMware-based virtual … general storage platforms and data-centre networking Work alongside network and security teams to support firewalling and connectivity Participate in incident, problem and change management processes Support onboarding and adoption of customer infrastructure into service Contribute to documentation, runbooks and operational standards Required experience Experience working ...

support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates within service management systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. Must … working independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (e.g., Lenovo, HP, Dell, Canon, Ricoh). Experience working in multi-site field service roles. ...

Analyst to join a large-scale enterprise technology environment supporting complex, global systems. This role sits at the intersection of data, architecture, and IT service management, playing a key part in aligning business data requirements with modern technology platforms. What you'll be doing Gather, analyse, and actively … CMDB/AMDB data models Solid understanding of data architecture and data lineage concepts Knowledge of I TSM/ITIL frameworks and IT asset management Ability to read and interpret technical materials such as scripts or configurations Nice to have Experience in financial services or large enterprise environments Agile ...

site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success … ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory ...