1 of 1 Service Management Jobs in Gravesend

solutions that align with business needs and contribute to the continuous improvement of IT services. Responsibilities as our IT Infrastructure Analyst are to: Infrastructure Management: Oversee servers, storage, networks and cloud platforms System Administration: Maintain and update systems, hardware, and applications (e.g., M365, Zendesk) Network Support: Configure and troubleshoot … Monitoring: Track and optimise system and network performance; address issues proactively Capacity Planning: Support forecasting and scaling of infrastructure to meet growth needs Incident Management: Resolve infrastructure issues promptly, coordinating with relevant teams Documentation: Maintain up-to-date records of setups, processes, and changes; generate performance reports Vendor Management … CompTIA Network+, AWS Certified Solutions Architect, CCNA, ITIL). Experience with automation tools and scripting (e.g., PowerShell, Python). Familiarity with ITIL practices and service management. In return for joining us as our IT Infrastructure Analyst you will receive: - Competitive Salary - 25 days holiday plus bank holidays annually (pro More ❯