1 of 1 Service Management Jobs in Great Yarmouth

Gain valuable hands-on workplace experience while working towards a recognised qualification. Role Key Responsibilities Provide first-line IT support to users, responding to service desk tickets and requests in line with agreed processes. Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation. Prepare … configure, deploy, and replace end-user devices (PCs, laptops, tablets, and peripherals). Support routine device lifecycle management, including stock control, asset tracking, and hardware refresh activities. Perform initial ticket triage, escalation, and administration to ensure efficient flow through the support function. Assist with administrative IT tasks such ...