3 of 3 Service Management Jobs in High Wycombe

Services About the Role A global technology-driven organisation is seeking a Business System Analyst/Business Analyst to support and optimise its Field Service Management (FSM) systems. Based at the company's Head office, you will play a key role in simplifying and enhancing global Service … data analysis-driving real-world impact across a global operation. Key Responsibilities for the Business System Analyst/Business Analyst Analyse and document existing service business processes Identify operational challenges and propose effective solutions Create business requirements, user stories, test cases, and training materials Support the implementation and rollout … Develop dashboards and forecasts using tools like Power BI Write SQL reports as required Maintain data integrity and system hygiene Deliver training sessions to service system users Provide day-to-day user support Lead small projects or contribute to larger transformation initiatives Key Skills & Experience required for the Business More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a talented … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

a team of IT professionals, and developing strategic solutions to meet the technology needs. Role & Responsibilities Leadership and Strategy: Provide IT leadership and vision. Service Management: Ensure the streamlined IT operation of the IT technical department in alignment with the business objectives of the organisation. Manage and deliver … IT services to meet the needs of the company, including service management, planning, and support processes. Technical expertise : Provide technical knowledge to support, maintain and deliver on all IT projects and objectives. Project Management : Oversee the planning, implementation, and tracking of specific short-term and long-term … projects. Team Management : Manage and develop a high-performing team of IT professionals. Foster a collaborative, supportive, and performance-oriented environment. Business Leadership: Security and Compliance: Ensure the security of the IT systems and data integrity by implementing up-to-date security measures and compliance policies. Budget Management More ❯