1 of 1 Service Management Jobs in Humberside

in Howden, East Yorkshire. In this frontline role, you’ll be the first point of contact for internal and external customers, resolving issues, recording incidents and ensuring an outstanding service experience. Working in a 24/7, 365-day environment, you’ll collaborate with colleagues and third-party suppliers to investigate and resolve problems quickly and effectively. Whether it … communication skills and an analytical mindset, and you’ll thrive in a fast-paced environment where no two queries are the same. You will bring: Experience in a customer service or IT support environment. Excellent verbal and written communication skills. Strong organisational skills and the ability to prioritise effectively. A proactive, problem-solving approach with ownership of issues through … to resolution. Good PC literacy and working knowledge of Microsoft Office. Awareness of IT service management processes (knowledge of ITSM tools would be an advantage, but not essential). What We Offer. This role offers an excellent opportunity to build your skills in IT support and customer service within a supportive and forward-thinking team. You’ll More ❯