1 of 1 Service Management Jobs in Kettering

summary The End User Application Support Engineer provides first line technical support in response to service desk requests from Northamptonshire Healthcare NHS Foundation Trust and partner organisations, ensuring that issues are resolved at first point of contact wherever possible. The role supports the smooth and timely delivery … service management support in line with agreed key performance indicators and service level agreements. The post holder will provide professional telephone and remote support, triage and escalate incidents where required, support user account administration, monitor core business systems and contribute to the continuous improvement of Service ...