1 of 1 Service Management Jobs in Lowestoft

the NHS or a similar healthcare environment. The ideal candidate will have experience working within an NHS IT support environment or with a Managed Service Provider (MSP), delivering exceptional service and contributing to the efficient and smooth running of IT systems. As a 1st Line IT Support Technician … resolve a variety of IT issues, such as hardware malfunctions, software errors, and network connectivity problems. Log and track support requests using the IT service management (ITSM) system, ensuring accurate documentation of all interactions and resolutions. Monitor IT systems and services, ensuring any issues are promptly identified and … Perform basic system maintenance tasks, such as software updates, patches, and virus scans, to ensure the smooth operation of IT systems. Assist in the management of IT asset inventories, ensuring that all devices are tracked and updated in the system. Adhere to the client IT policies and security standards More ❯