6 of 6 Service Management Jobs in Stevenage

through technology, data and care. This is a pivotal leadership role responsible for ensuring the smooth and secure delivery of IT services that support thousands of frontline professionals and service users across the UK. As IT Operations Manager, you will oversee day to day IT service delivery across several Group businesses, each operating in complex and regulated environments. … You will lead the operational relationship with multiple Managed Service Providers, ensuring that systems and services remain reliable, resilient and aligned with business priorities. You will take ownership of IT performance, governance and continuous improvement, ensuring that all incidents, risks and service changes are managed effectively. Working closely with business leaders, you will translate operational needs into practical … balancing strategy with hands on delivery. You will have the confidence to manage third party providers, the curiosity to find better ways of working and the leadership to drive service excellence across the Group. What you’ll bring • Proven background in IT service management and vendor or MSP oversight • Strong understanding of ITIL frameworks, service governance More ❯

through technology, data and care. This is a pivotal leadership role responsible for ensuring the smooth and secure delivery of IT services that support thousands of frontline professionals and service users across the UK. As IT Operations Manager, you will oversee day to day IT service delivery across several Group businesses, each operating in complex and regulated environments. … You will lead the operational relationship with multiple Managed Service Providers, ensuring that systems and services remain reliable, resilient and aligned with business priorities. You will take ownership of IT performance, governance and continuous improvement, ensuring that all incidents, risks and service changes are managed effectively. Working closely with business leaders, you will translate operational needs into practical … balancing strategy with hands on delivery. You will have the confidence to manage third party providers, the curiosity to find better ways of working and the leadership to drive service excellence across the Group. What you’ll bring • Proven background in IT service management and vendor or MSP oversight • Strong understanding of ITIL frameworks, service governance More ❯

About The Role Vendor and Commercial Management Director Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun … people deliver essential infrastructure seamlessly across water, energy, transport and telecom. Want to come and be a part of it? What will you be doing? The Vendor and Commercial Management Director will be accountable for the strategic governance, performance, and commercial optimisation of all IT and technology supplier relationships across M Group. Operating in a complex environment with over … offices, 30,000 IT users, and annual revenues of £3.7 billion, the role ensures that vendor partnerships deliver maximum value, innovation, and service excellence to support rapid business growth and frequent acquisitions. This role is pivotal in driving a consistent, transparent, and performance-driven vendor ecosystem, reducing commercial risk, and ensuring supplier contracts align with strategic objectives. The postholder More ❯

Purpose of the Role The KeyedIn Administrator/Application Configuration Specialist will be responsible for the day-to-day systems administration, configuration, and optimisation of the KeyedIn Project Portfolio Management (PPM) application. The role ensures the platform is aligned to business needs, supports end users effectively, and maintains system integrity, performance, and security. Key Responsibilities Application Administration & Configuration: *Manage … including cyber security and data protection standards. Essential Skills & Experience *Proven experience administering or configuring KeyedIn.*Strong understanding of application configuration concepts (workflows, reporting, permissions).*Competence in data management and integration processes.*Experience providing user support and training.*Understanding of cyber security principles, particularly in application administration.*Ability to troubleshoot issues and liaise with technical teams and vendors. … Desirable Skills & Qualifications *Experience with KeyedIn API and integration capabilities.*Familiarity with SQL or reporting tools for data extraction/analysis.*Knowledge of project portfolio management processes.*ITIL Foundation certification or similar service management accreditation.*Experience in change control and release management for SaaS applications. Key Competencies *Analytical and problem-solving skills.*Customer-focused mindset for More ❯

Systems Administrator/Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value … technical support to scientific users, bridging the gap between research demands and IT infrastructure. Leverage any scientific computing experience to optimize system performance and manage specialized applications. Assist with management of high-performance compute resources, including experience with Slurm, clustering, and related HPC technologies. Work closely with other technical teams and stakeholders to align IT services with organizational needs. … person support onsite to ensure effective resolution of issues and a high level of customer satisfaction. Utilize ServiceNow for tracking incidents, managing change requests, and ensuring timely resolution of service tickets. Implement and follow IT best practices for incident management, performance monitoring, and network troubleshooting. Manage SSL certificates and configure web servers as needed. Monitor and troubleshoot system More ❯

Systems Administrator/Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value … technical support to scientific users, bridging the gap between research demands and IT infrastructure. Leverage any scientific computing experience to optimize system performance and manage specialized applications. Assist with management of high-performance compute resources, including experience with Slurm, clustering, and related HPC technologies. Work closely with other technical teams and stakeholders to align IT services with organizational needs. … person support onsite to ensure effective resolution of issues and a high level of customer satisfaction. Utilize ServiceNow for tracking incidents, managing change requests, and ensuring timely resolution of service tickets. Implement and follow IT best practices for incident management, performance monitoring, and network troubleshooting. Manage SSL certificates and configure web servers as needed. Monitor and troubleshoot system More ❯