3 of 3 Service Management Jobs in Tewkesbury

across multiple sites in the local area. You will play a key role in resolving IT issues that have been logged in our IT Service Desk, ensuring system stability, and assisting with IT projects. This role requires excellent troubleshooting skills, a customer-focused approach, and the ability to work … when visiting other locations. Key Responsibilities Provide IT support for hardware and software issues, escalating complex problems where necessary. Diagnose and resolve incidents and service requests in a timely and efficient manner, ensuring minimal disruption to business operations. Install, configure, and maintain IT equipment, including desktops, laptops, mobile devices … and travel between sites as needed. Full UK driving licence and access to a vehicle for work-related travel. Knowledge of ITIL principles and service management best practices. Experience supporting cloud-based solutions and remote working setups. Why Join Us? Opportunity to develop IT skills in a supportive More ❯

across multiple sites in the local area. You will play a key role in resolving IT issues that have been logged in our IT Service Desk, ensuring system stability, and assisting with IT projects. This role requires excellent troubleshooting skills, a customer-focused approach, and the ability to work … when visiting other locations. Key Responsibilities Provide IT support for hardware and software issues, escalating complex problems where necessary. Diagnose and resolve incidents and service requests in a timely and efficient manner, ensuring minimal disruption to business operations. Install, configure, and maintain IT equipment, including desktops, laptops, mobile devices … between sites as needed. Full UK driving licence and access to a vehicle for work-related travel. Desirable Skills: Knowledge of ITIL principles and service management best practices. Experience supporting cloud-based solutions and remote working setups. Any relevant IT certifications (e.g., Microsoft, CompTIA, Cisco). Why Join More ❯

within the Trust. The Digital Systems Manager will be a key team member. Responsibilities include managing, maintaining, developing, and administrating the Trust’s IT Service Management system, HALO. The role involves providing technical support and advice to end users across all disciplines and departments. The post holder will … the Trust, assisting colleagues with other managed systems. Provide second-line support for digital system users on application and technical issues. Contribute to project management for system upgrades, developments, and implementations of corporate applications. Develop digital systems security policies and procedures in line with Trust policies. Design test plans More ❯