4 of 4 Service Management Jobs in West End of London

adoption planning. Work closely with Change Managers, Business Analysts, and Operational Leaders to embed new ways of working. Consider support models, operating procedures, and service management implications when defining transformation approaches. Ensure technology decisions are aligned with business outcomes and end-user needs. Delivery Leadership Lead multidisciplinary teams … Demonstrated ability to engage and influence senior executive stakeholders. Experience developing transformation business cases, roadmaps, and operating models. Strong understanding of programme governance, risk management, and delivery methodologies. Experience leading business change activities associated with technology transformation. Desired Technical Background Experience in several of the following areas: Application Modernisation ...

user technology services across a multi-site organisation. The chosen Candidate will be responsible for TechBar and desktop support, hardware and software asset management, major incident response and the performance of third-party technology support providers. This is a key operational leadership role, combining service delivery, supplier management … delivery of TechBar and desktop support services, ensuring strong SLA performance and customer satisfaction. Manage third-party support providers, setting service standards, monitoring performance and leading regular service reviews. Own hardware and software asset management, including lifecycle, stock, deployment and licence compliance. Lead the technology response ...

customer's business outcomes. Key Responsibilities 1. Deal & Solution Architecture Leadership Lead the architecture of complex, multi-tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization. Translate high-level business requirements into integrated technical, service, and commercial solution frameworks. Govern solution integrity across … sessions, and deep-dive technical/operational interviews. 4. Financial & Commercial Architecture Shape pricing models including T&M, Fixed Price, Outcome-based, or Managed Service constructs. Ensure commercial solutions reflect risk-adjusted costing, transition/run budgets, and margin expectations. Challenge cost inputs, optimise delivery models (onshore/nearshore ...

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give … work in tribes and squads that focus on specific products and projects. About the role: J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio of wealth products built on a common Investment Platform. We are seeking a Head of Production Management ...