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IT Analyst (SQL 2nd Line Support) - Woking

Woking, Surrey - Recann
Your Responsibilities. To provide 2nd line technical support, answering support queries via phone, email and ticket allocation. Monitoring the core managed service platform and application layer to identify incidents/problems and resolving proactively. To maintain a high degree of customer service for all support queries and adhere to all service management principles, working to defined SLA's. Maintaining and improving... more ▸
Salary: £25000 - £35000 per annum + Benefits, Flexi working hours
Posted: 5 days ago
Service Management
10th Percentile
90th Percentile