3 of 3 Service Management Jobs in Worcester

them with the search for a Operations Manager. We are seeking an experienced Operations Manager to take ownership of the day-to-day operation, service management and continuous improvement of a large-scale PLM/Dassault Systèmes 3DEXPERIENCE platform. This is a specialist role requiring hands‐on experience … availability and reliability of a large-scale PLM/3DEXPERIENCE platform. Lead internal teams, delivery partners and suppliers to deliver high-quality, ITIL-aligned service management, including incident, problem, change and service performance management. Own platform resilience, monitoring, backup and recovery, ensuring operational risks and service ...

Tripos environments. Diagnose, troubleshoot and resolve issues across supported Microsoft Windows Server environments Proactively monitor and manage customer environments using remote monitoring and management (RMM) tools, identifying and resolving issues with minimal disruption to users. Create and manage user accounts and access permissions using Microsoft Active Directory and Microsoft … colleagues to investigate, diagnose and resolve complex technical issues and provide technical feedback. Collaborate with Technical Consultancy teams on customer implementations, technical issues and service improvements. Provide technical mentoring and coaching to Helpdesk and Support Centre team members where required. Create and maintain accurate technical documentation, knowledge articles, troubleshooting ...

Vivo Talent Solutions, on behalf of a digital engineering client, is seeking an experienced Operations Manager to own day-to-day operation and service management of a large-scale PLM/3DEXPERIENCE platform in Oxford with hybrid working. You will lead internal teams and external partners, ensure platform ...