3 of 3 Service Management Jobs in Worcestershire

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into live service. Working … across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience ...

Service Desk Administrator About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes’ World’s Best Employers 2025 . … supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing Provide logging of incidents and service requests that enter the service desk via, email or self-service portal to ensure a high level of customer service is delivered ...

server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear … VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure. Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration. Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage ...