2 of 2 Service Management Jobs in the Isle of Man

Finance Sector Client is expanding its Technology Team as they progress an ambitious transformation programme. As the evolution continues, they now require an IT Service Desk Analyst to join the team. This role involves resolving daily support requests from users both locally and internationally, ensuring critical systems are operational …/on-call batch operator shifts on a rota basis, with an additional shift allowance or on-call payment for unsociable hours. The IT Service Desk Analyst will be responsible for: Providing first and second line Service Desk support, addressing and resolving incidents and fulfilling service requests ...

leads a team who manage the supply chain. This is achieved through ensuring that suppliers are conformant to Group policies and standards, meeting performance, service level and commercial obligations, and taking action when they aren't. Duties will include: Ensure that suppliers are accurately categorised in accordance to their … contribution to the Group based on risk, materiality and criticality Build and run robust commercial and procurement approach as part of Supply Chain Management practices through working to ensure suppliers comply with best practice, group policies and deliver against their contracts - whether they're existing suppliers or part ...