Technical Service Support Manager
Ampthill, Bedfordshire, UK
Empatico Consulting
for this role due to high levels of interest. We have the pleasure of working with a UK leader in the supply, support, and service of high-performance laser systems used in ophthalmology and aesthetic medicine. Established in 1991, this company is known for technical excellence, customer focus, and … long-term partnerships with leading global manufacturers . With the planned retirement of a long-serving team member, they are hiring a Technical Service Support Manager to lead their service function into its next phase — combining field engineering leadership, technical coordination, and internal capability development. Purpose … with the outgoing team member to ensure a smooth transition. Key Responsibilities Provide day-to-day support for engineers with fault finding, diagnostics, and service strategies Act as the primary escalation point for technical issuesLead service meetings, ensure protocol compliance, and coordinate product updatesManage workshop operations including tools More ❯
Employment Type: Full-time
Posted: