1 of 1 Service Manager Jobs in Dorking

healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive. The role What will you be doing? Service Transition Manager Hybrid – Basingstoke or Dorking 2 days a week What will you bring? We are a leader in employee benefits, protecting over 2 million people, creating … are looking for someone with excellent problem-solving, collaboration, influencing, and conflict management skills to guide and support IT teams through key operational processes. Key Responsibilities: Responsible for the service transition from projects into operation Works with project and architecture teams to understand service impact of proposed solutions Determines and defines support requirements associated with new and changed … services Captures and manages risks associated with the introduction of new services Defines Service Acceptance Criteria and manages their completion Defines entry and exit criteria for Early Life Support Oversees the Early Life Support phase of projects to ensure full operational readiness Creates documentation to track the transition of deliverables into operational support, to assist support teams in knowledge More ❯