5 of 5 Service Manager Jobs in the East Midlands

Technical Service Delivery Manager As a Technical Service Delivery Manager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines … and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and service needs are … met while aligning service delivery with organizational goals. Job Role Responsibilities (% of Time) Service Delivery (30%) Ensure operational service targets and contractual obligations are consistently met, tracking issues through to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing More ❯

Job summary This is an exciting opportunity for an experienced Service Transition Manager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL … be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the Service Transition across all Digital & RSP services within Health … Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services from Service Release to Business As Usual (BAU) within Research Systems Programme (RSP). The STM (Service Transition Manager) will be expected to work within a strategic service More ❯

Service Delivery Manager - Chetwynd Barracks 40 hours per week, Monday to Friday | £45,000 Per Annum Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently recruiting a Service Delivery Manager … Facilities, and Retail services on base. This is a fantastic opportunity for someone looking to grow within a supportive, forward-thinking organisation. What you'll be doing As a Service Delivery Manager , you'll play a key role in ensuring smooth, high-quality service delivery across all operational areas. You'll inspire and manage a diverse … team, drive continuous improvement, and uphold our strong commitment to safety, service, and customer satisfaction. Your main responsibilities will include: Leading and motivating teams across Facilities, Catering, and Retail to deliver exceptional service Managing resources, labour, and budgets efficiently Monitoring service standards and identifying opportunities for improvement Overseeing third-party suppliers to ensure compliance with SLAs Championing More ❯

Service Delivery Manager - Chetwynd Barracks 40 hours per week, Monday to Friday £45,000 Per Annum Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently recruiting a Service Delivery Manager More ❯

AtPeregrine,wereconstantlyseekingSpecialistTalentthatoffertheidealmixofskills,experience,andattitude,toplacewithourvastarrayofclients.FromProjectChangeProfessionalsinlargegovernmentorganisationstoSoftwareDevelopersintheprivatesectorwearealwaysinsearchofthebesttalenttoplace,now. HowSpecialistTalentWorks AtPeregrine,wefindthebesttalentforourclients.Unliketraditionalcontractors,whereyouarehiredbytheclient,youremainapermanentemployeeofPeregrine,withaccesstoallourstandardbenefits: APermanentPosition LifeAssurance 5%annualbonus PensionSchemeEmployermatchedto5% VoluntaryBenefitsHealthCashPlan,Dental,WillWritingetc AnnualLeave23daysrisingto27withlengthofservice SickPayIncreasingwithlengthofservice TheRole:SeniorNetworkSpecialist RoleOverview Focus: Hands-ontechnicalspecialistprovidingsupportacrossmultipleteams. Environment: Resource-constrained,requiringaproactiveandadaptableall-rounderwhocancontributeideasanddriveimprovements. Actasa seniortechnicalrepresentative ,supportingteamsinday-to-dayoperationsandlong-termstrategy. KeyResponsibilities More ❯