Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery … go through this clearance. This position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services are delivered reliably, meeting the … evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and client colleagues to optimise service delivery. • Oversee obsolescence, licence, and More ❯
Lincoln, Lincolnshire, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
This is a unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT ServiceManager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service transition and the best quality in … its a fantastic place to build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT ServiceManager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure SLAs are consistently met and … exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business are continuously looking to invest in best-in-class, high-quality services, and you will ensure smooth and seamless adoption of new services throughout the organisation as part of business More ❯
About The Role SMT GB is seeking a highly motivated and experienced Service Delivery Manager to join our team. As the Service Delivery Manager, you will be responsible for overseeing the delivery of our services to our customers. You will work closely with internal teams, as well as external partners, to ensure that our … delivered efficiently and meet the customer's expectations. What you will be doing: Manage the end-to-end delivery of services to our customers, ensuring timely and high-quality service delivery Collaborate with internal teams to ensure that resources are allocated effectively to meet customer demands Develop and maintain strong relationships with key customers, acting as the main point … of contact Identify areas for service improvement and work towards implementing appropriate solutions Monitor and report on service delivery performance metrics and KPIs Ensure compliance with relevant service delivery standards and processes Manage escalations and resolve any issues or conflicts that may arise Stay up-to-date with industry trends and best practices in service delivery More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
NHS
Go back Nottingham University Hospitals NHS Trusts Transactional ServicesManager The closing date is 13 July 2025 This is a new role following a move to using NHS Shared Business Services (SBS). The role requires a dynamic individual to be able to lead, develop and manage a small team who will act as the interface between SBS … position will suit someone who is proactive, resilient and driven to succeed, with a real commitment to helping the Trust get the most from our relationship with our shared service provider. In return we offer great opportunities to become part of a caring organisation where passion and commitment forms part of our vision to provide high quality care to … patients and services to our customers. We are passionate about delivering a great finance service and continuous improvement. We wish to add like-minded individuals to our team, in order to develop our business in a time of significant opportunity. Main duties of the job This post reports to the Assistant Director of Finance for Financial Services. The post More ❯
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Data Careers
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Site ServicesManager Ashby de la Zouch (Home of Hula Hoops, Space Raiders, Nik Naks and more) On-site Join our snack-loving team! We're looking for a Site ServicesManager to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading … this might just be your next adventure! As Site ServicesManager at our Ashby site, you'll play a vital leadership role in maintaining and improving the site's essential engineering services, ensuring equipment and infrastructure are safe, reliable, and compliant. You'll manage a dedicated team of Site Services Team Members, overseeing planned and reactive maintenance activities … with an excellent track record of over achievement. £6000 car cash allowance. Comprehensive Healthcare Support - Access to a Medicash Health Cash Plan or Private Healthcare, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most. KP Pension Plan - contribution matching up to 7% of More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Talk Recruitment
Technical ServicesManager or Senior/M&E Manager/Building ServicesManager - Data Centre Projects - Guaranteed Bonus (Role will be a mix of remote working and site visits) BEST EMPLOYER IN CONSTRUCTION THIS COMPANY HAVE ONE OF THE BEST OPPORTUNITIES ON OFFER FOR A TECHNICAL SERVICESMANAGER IN THE INDUSTRY. What … busy and fast-growing workload. As a result of securing further new projects, this employer is looking to strengthen their team further with the appointment of a Technical ServicesManager to work on multi-million-pound Data Centre projects. REQUIREMENTS: To be considered for this M&E Manager role you must meet the following criteria: - Knowledge … of Building Sector. - Previous employment as a M&E Manager, Technical ServicesManager, Building ServicesManager, Building Services Engineer, Design Manager or similar. - Previous experience on Data Centre projects is essential. -Role will involve a mix of Tender stage and live works duties - Ideally previous Main Contractor employment. - High level of communication More ❯
To Apply for this Job Click Here Technical ServicesManager Leicester £50 - £60,000 per annum We are recruiting for an M&E Technical ServicesManager based in Leicester to take control of asset, service and contract operations on a key estate in the region. This will include maintenance audits as well as engineering project … salary of between 50-60k, on site 5 out of 7 days per week - 40 hours per week (you will need to be act as a duty manager on occasional weekends). Flexible benefits and generous bonus scheme for the right candidate. To apply for this position please click 'apply now' to forward your CV. Michael Lloyd More ❯