1 to 25 of 124 Service Manager Jobs in England

Service Desk Manager/Service Desk Team Lead – wanted to head up a brand-new Service Desk in the Leeds area. Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead who is looking for that next step up … Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI's as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to handle … stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead More ❯

Service Desk Manager/Service Desk Team Lead – wanted to head up a brand-new Service Desk in the Leeds area. Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead who is looking for that next step up … Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI’s as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to handle … stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead More ❯

Service Manager Alscient, Leeds, England, United Kingdom (Hybrid) Role To support our ongoing growth, we are currently seeking an experienced, customer-focused Service Manager responsible for driving outstanding service and support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and change management aligned with ITIL best practices … driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding customer needs to provide outstanding service, build lasting relationships and ensuring the delivery of value from our tailored solutions. This is an exciting and hands-on opportunity to make a real difference by putting customer success … and service quality at the centre of everything we do. Why Alscient? We are experts in digital transformation and are proud to be Summit level Salesforce Partners and Advanced tier AWS Partners with over 15 years of proven experience developing solutions, supporting services and driving customer success. Our certified consultants and developers build futureproof, innovative cloud solutions and provide More ❯

Service Manager Alscient, Leeds, England, United Kingdom (Hybrid) Role To support our ongoing growth, we are currently seeking an experienced, customer-focused Service Manager responsible for driving outstanding service and support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and change management aligned with ITIL best practices … driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding customer needs to provide outstanding service, build lasting relationships and ensuring the delivery of value from our tailored solutions. This is an exciting and hands-on opportunity to make a real difference by putting customer success … and service quality at the centre of everything we do. Why Alscient? We are experts in digital transformation and are proud to be Summit level Salesforce Partners and Advanced tier AWS Partners with over 15 years of proven experience developing solutions, supporting services and driving customer success. Our certified consultants and developers build futureproof, innovative cloud solutions and provide More ❯

Job title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you organised, detail-oriented, and passionate about … delivering excellent IT services? Join a dynamic Service Delivery team as a Service Support Manager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into a Service Delivery Management role, with hands-on experience and mentoring from experienced SDMs. Established … ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. About the Role As a Service Support Manager, you'll play a key role in supporting our Service Delivery Managers (SDMs) in the smooth and effective delivery of IT services. You'll More ❯

Service Design & Transition Manager Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service Design & Transition Manager will be required to work on-site in Sheffield for 3 days … per week. This role is joining a large-scale transformation programme, and we're looking for a Service Design & Transition Manager with a real go-getter attitude. You'll be a well-rounded Service Manager with proven experience in Service Design, Service Transition, Vendor management, major incident & problem management, and continuous service … role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. You'll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and More ❯

Service Delivery Manager Proftech Talent are working with Motormax on the recruitment of a Service Delivery Manager to join their Shenstone based team. Motormax is a leading provider of automotive technology solutions, helping fleets operate more safely, efficiently, and intelligently. Their MaxConnex platform delivers advanced camera and telematics integrations, empowering businesses with real-time … visibility, insights, and control over their operations. They are looking for a Service Delivery Manager to join the growing team and help deliver outstanding technology experiences to their customers. This role is central to the deployment of the MaxConnex camera platform and integrated telematics solutions-ensuring projects run smoothly from planning through to successful implementation. As a … Service Delivery Manager, you will need to have/be: 3+ years' experience in service delivery, project management, or technical programme coordination, ideally in a SaaS, automotive, or telematics environment. Demonstrable experience managing hardware/software solution rollouts. Strong understanding of camera technology, telematics systems, or fleet management tools. Proven ability to lead cross-functional teams More ❯

IT Operations Manager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams is required for a well-established, award-winning IT Solutions Provided based in Fleet, Hampshire. Previous technical experience working with HCL … Fleet on a regular basis JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Operations Manager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams. … Working as a results driven IT Operations Manager/Software Solutions Service Delivery Manager you will be responsible in leading the day-to-day operations of the Professional Services Team, ensuring exceptional service delivery across the software solutions. As the IT Operations Manager/Software Solutions Service Delivery Manager More ❯

Solution Transformation Programme. As a key member of the Future NHS Workforce Solution Transformation Programme, you will have the opportunity to showcase your experience in a wide range of Service Management skills contributing to the development of the Service Management approach for the transformed service. You will possess a strong background in IT Service Management, with a … solid understanding of ITiLv4 practices. Your expertise in IT service management, service provision, relationship management and supplier engagement, SLAs/performance management, and the use of management reporting and dashboards will be highly valued. We are seeking a passionate and talented IT Service Manager who can fulfil the outlined requirements. What do we offer? o … days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Flexi time o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide More ❯

Digital Payment Services - Senior IT Service Manager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our digital payments team, as we transform DWP using the power of technology. You will … play a pivotal role in implementing and evolving our service management strategy across platforms and products which power payments to millions of people. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their … Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of Service Management Framework, eg - ITIL Working knowledge and a clear understanding of service More ❯

Digital Payment Services - Senior IT Service Manager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our digital payments team, as we transform DWP using the power of technology. You will … play a pivotal role in implementing and evolving our service management strategy across platforms and products which power payments to millions of people. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their … Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of Service Management Framework, eg - ITIL Working knowledge and a clear understanding of service More ❯

Digital Payment Services - Senior IT Service Manager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our digital payments team, as we transform DWP using the power of technology. You will … play a pivotal role in implementing and evolving our service management strategy across platforms and products which power payments to millions of people. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their … Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of Service Management Framework, eg - ITIL Working knowledge and a clear understanding of service More ❯

Digital Payment Services - Senior IT Service Manager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our digital payments team, as we transform DWP using the power of technology. You will … play a pivotal role in implementing and evolving our service management strategy across platforms and products which power payments to millions of people. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their … Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of Service Management Framework, eg - ITIL Working knowledge and a clear understanding of service More ❯

Digital Payment Services - Senior IT Service Manager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our digital payments team, as we transform DWP using the power of technology. You will … play a pivotal role in implementing and evolving our service management strategy across platforms and products which power payments to millions of people. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their … Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of Service Management Framework, eg - ITIL Working knowledge and a clear understanding of service More ❯

Digital Payment Services - Senior IT Service Manager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our digital payments team, as we transform DWP using the power of technology. You will … play a pivotal role in implementing and evolving our service management strategy across platforms and products which power payments to millions of people. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their … Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of Service Management Framework, eg - ITIL Working knowledge and a clear understanding of service More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role More ❯

Service Manager 3-6 month Contract Cheshire (Hybrid) £330/day Outside IR35 Service Manager required for an initial 3–6 month contract. This is a hybrid role, with on-site presence in Knutsford 2 days per week required. An immediate start is preferred, ideally in August or early September. An opportunity to join More ❯

IT Service Manager Location : Ringwood, Hampshire + Hybrid home working Salary : k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role As an IT Service Manager, you will be responsible for managing the operational running of the business-as-usual service support services, including the allocation of duties … You will analyse data and metrics, feeding into the problem management processes, to identify trends, exceptions, and areas for improvement. Maintain oversight of incident requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Management of major incident tickets, ensuring tickets are aligned to the existing processes and lifecycle. … ITIL v3/v4 best practice. Effective time management skills. Strong communication skills with all stakeholders. Willingness to learn and succeed. High motivation with a strong focus on customer service and problem-solving. Confidence and professionalism. Positive, "can do" attitude. Experience of working within a managed service provider. Experience in managing SLAs & KPIs. The role is subject to More ❯

IT Service Manager Location : Ringwood, Hampshire + Hybrid home working Salary : 30 - 33k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role As an IT Service Manager, you will be responsible for managing the operational running of the business-as-usual service support services, including the allocation of … You will analyse data and metrics, feeding into the problem management processes, to identify trends, exceptions, and areas for improvement. Maintain oversight of incident requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Management of major incident tickets, ensuring tickets are aligned to the existing processes and lifecycle. … ITIL v3/v4 best practice. Effective time management skills. Strong communication skills with all stakeholders. Willingness to learn and succeed. High motivation with a strong focus on customer service and problem-solving. Confidence and professionalism. Positive, "can do" attitude. Experience of working within a managed service provider. Experience in managing SLAs & KPIs. The role is subject to More ❯

Senior IT Service Manager Paying £42,614, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Manager to join our Children's Services team supporting and leading on Live Service for DWP. Our teams use fresh ideas and … ability to troubleshoot and identify problems, clear pathways for resolution and engagement with relevant stakeholders to successfully manage service. Proven experience of leading individuals and teams to deliver IT service excellence with the ability to implement and translate strategy into action together with experience supporting personal development. Proven track record of analysis and identification of trending incidents, and supporting … queries to inform Knowledge Management Process and identify improvement opportunities Demonstrable experience of delivering a consistently high standard of customer service through collaboration with key stakeholders and liaison with internal and external teams to build effective relationships and knowledge. Demonstrable experience of using Elasticsearch or similar monitoring tool. Strong working knowledge of ITIL or other service management framework More ❯

Position: Technical Service Manager Job ID: 2394/12 Location: Surrey Rate/Salary: Competitive Salary Benefits: Great Benefits Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors - visit www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for … multiple businesses across the UK and overseas. The job description below will outline this position: Technical Service Manager Typically, this person will be responsible for managing all UK Government CSCS4 support cases, ensuring SLA/KPI targets are met or exceeded. Acting as the key link between internal teams, MOD stakeholders, and senior management, you'll coordinate … responsibilities of the (insert job title): Manage and coordinate all CSCS4 support cases for UK Government contracts Liaise with MOD teams, engineers, and stakeholders to resolve technical issues Oversee service visits, logistics, and equipment management Provide updates to senior management and deliver process improvements Train and support engineering staff and assist with new service launches Organise and manage More ❯

Job Title: Production Support/Service Manager Location: Manchester Ideally but will consider Edinburgh| Global Banking Client Employment Type: Contract C9 level About the Role: We are seeking a highly skilled and proactive Production Support/Service Manager to oversee critical banking platforms across Payments and Franchise domains. This role is pivotal in ensuring … and maximum efficiency. Champion security best practices , proactively identifying and mitigating vulnerabilities. Enforce and evolve technical standards and operational best practices across platforms. Maintain strong governance and reporting across service performance and risk areas. Technical Skills & Experience: Proven experience in production support , service management , or platform operations within financial services. Strong understanding of Kafka , AWS , and Stream Sets … frameworks . Experience working in DevOps environments and managing cross-functional engineering teams. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Usage of Service Now, ITIL certification or equivalent service management qualification. Experience in global banking environments or regulated industries. Product ownership Why Join? Be part of a high-impact team supporting More ❯

Service Delivery Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Delivery Manager to be responsible for the delivery of services to a major UK client. Please note you will require current active SC clearance and be available to work on client site 3 days … a week. The Role As the Service Delivery Manager you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. The Responsibilities/Requirements … Delivery Leadership * Manage services to make sure that we deliver what we've promised to our customers and our own organisation * Identify and manage service improvements where necessary to improve the quality, efficiency or effectiveness of our services, react to issues or better align our services to our customers' needs, working with our group services colleagues * Prepare and deliver More ❯

Technical Service Manager - Government Satellite Communication Client Industry Sector: Secure Satellite Communications (SatCom), Defence, MoD, Maritime Networks Location: Redhill, Surrey – office-based with potential for hybrid work About the Role: We are recruiting for a Technical Service Manager to take full ownership of UK Government support cases for a secure military satellite communications programme. … This is a critical, hands-on role working directly with MoD stakeholders, technical resolver groups, and internal service teams to ensure the highest levels of service quality, responsiveness, and mission assurance. This role suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling environments. Key … management across UK Government CSCS contracts Coordinate multi-disciplinary internal teams to ensure timely resolution of all active tickets Provide briefings to senior internal stakeholders and MoD counterparts Oversee service visits: spares, equipment use, visit planning, and documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends More ❯