1 to 25 of 75 Service Manager Jobs in Manchester

Service Delivery Manager - Engineering Services Thales Stockport, England, United Kingdom Service Delivery Manager - Engineering Services Thales Stockport, England, United Kingdom Location: Cheadle, United Kingdom Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on … Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the … and Defense and Space Manufacturing Referrals increase your chances of interviewing at Thales by 2x Sign in to set job alerts for “Engineering Services Manager” roles. Service Delivery Manager - Engineering Services Cheadle, England, United Kingdom 4 hours ago Manchester, England, United Kingdom 1 week ago More ❯

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … 3200+strong, €347m/£302m revenue business ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Job Description Oracle Cloud Service Delivery Manager YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE, YOU MUST HAVE LIVED IN THE UK … solutions that underpin digital transformation for our customers businesses? Here at Version 1, we are currently in the market for an experienced Oracle Cloud Service Delivery Manager to join our growing Enterprise Applications Practice. You will be a customer champion and voice in Version 1. In addition More ❯

Service Desk Manager/Service Desk Team Lead – wanted to head up a brand-new Service Desk in the Manchester area. Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk … Team Lead who is looking for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI's as well as resource management, handling escalations. As … Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous More ❯

Service Delivery Manager, GET STAFFED ONLINE RECRUITMENT LIMITED Join to apply for the Service Delivery Manager, GET STAFFED ONLINE RECRUITMENT LIMITED role at Guardian Jobs Service Delivery Manager, GET STAFFED ONLINE RECRUITMENT LIMITED 3 days ago Be among the first … applicants Join to apply for the Service Delivery Manager, GET STAFFED ONLINE RECRUITMENT LIMITED role at Guardian Jobs Get AI-powered advice on this job and more exclusive features. Service Delivery Manager Apply before 11:55 pm on Tuesday 24th June 2025 Service … Apply before 11:55 pm on Tuesday 24th June 2025 Location : Manchester Salary : £52,082 - £61,084 + benefits (including a Civil Service Pension with an employer contribution of 28.97%) Contract type : Fixed term Our client leads the Government's work on the future governance of football. More ❯

Join to apply for the Senior Service Delivery Manager role at The Law Debenture Group 2 days ago Be among the first 25 applicants Join to apply for the Senior Service Delivery Manager role at The Law Debenture Group About LawDeb Law Debenture is … of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview We are looking for a Senior Service Delivery Manager to join our high calibre team responsible for delivering an extensive range of corporate secretarial and governance services to ensure … legal entities are compliant with local requirements. You will be responsible for leading a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a More ❯

Service Desk Manager/Service Desk Team Lead We are seeking a Service Desk Manager/Service Desk Team Lead to head up a new Service Desk in the Manchester area. Ideally, candidates should have experience within a technology environment as … a Senior Service Desk Team Manager or a Service Desk Team Lead looking for the next step in their career. The successful Service Desk Manager/Service Desk Team Lead must have experience in a similar role and be comfortable with proactively … reports, performance management, setting KPIs, resource management, and handling escalations. Excellent communication skills are essential for stakeholder management and third-party interactions. Experience with service transitions, continuous improvement, and the implementation of processes and procedures will be a significant advantage. We are interested in candidates who are eager to More ❯

Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint an IT Service Delivery Manager on a 6-month contract.This role is Home Based. As an IT Service Delivery Manager, you will … aligning services with ITIL best practise, ensuing performance targets are met, drive overall customer satisfaction.This role requires strong leadership, strategic thinking and passion for service excellence. IT Service Delivery Manager – Home Based: Duties Oversee end-to-end IT service delivery, ensuring high-quality support, alignment … and expectations with the business Implement, maintain and develop ITIL 4 based service management policies, procedures, processes and standards, ensuring they are adhered to. are adhered to Monitoring and reporting on the performance of IT services, taking action to correct any deviations from service standards, and leading initiatives More ❯

of the discussion at offer stage. PURPOSE OF THE ROLE WHY JOIN THE TEAM The BBC Dev Operations function is looking to appoint a Service Management Manager to play a key leadership role in maintaining service quality of the BBC’s audience facing digital products and … best-in-class engineering culture. Service Availability and Quality is at the heart of everything we do.Our aim is to provide a quality experience for our users by building solid processes and following most appropriate best practice to remove friction and prevent problems from occurring.The Service Management Manager … a team responsible for more than just traditional ITIL approaches to Change and Incident Management. YOUR KEY RESPONSIBILITIES AND IMPACT Lead and Develop the Service Management Team – recruit and manage a team responsible for Change & Release, Incident & Problem, Risk & Compliance, Service Transition/Onboarding, Service Cost & Availability More ❯

Service Delivery Manager - Engineering Services Service Delivery Manager - Engineering Services Direct message the job poster from Thales THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and … Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and … and Space Manufacturing, Manufacturing, and Airlines and Aviation Referrals increase your chances of interviewing at Thales by 2x Get notified about new Engineering Services Manager jobs in Cheadle, England, United Kingdom . Ashton-Under-Lyne, England, United Kingdom 5 days ago Manchester Area, United Kingdom 3 weeks ago More ❯

Salary Competitive Senior Service Manager with Smart DCC London or Manchester Competitive Salary plus benefits Role The DCC is seeking a passionate, highly skilled and solution-orientated Senior Service Manager for an exciting opportunity to work within a talented and dynamic team. This exciting … someone who thrives in a highly dynamic, technical, and challenging environment. Serve as the primary relationship owner for an assigned group of top tier service user accounts with responsibility for managing and strengthening customer relationships through proactive customer management. Ensure we drive maximum customer value from our services by … developing and implementing service improvement reviews/plans that meet the demands of its Users and reflect the business requirements of the Smart Energy Code (SEC) and Retail Energy Code (REC). Prepare and deliver effective client presentations, including weekly and monthly account status, results, and plans to internal More ❯

Salary Competitive Senior Service Manager – Switch Service With Smart DCC London or Manchester Competitive Salary plus benefits Role The DCC is seeking a passionate, highly skilled and solution-orientated Senior Service Manager for an exciting opportunity to work within a talented and dynamic … someone who thrives in a highly dynamic, technical, and challenging environment. Serve as the primary relationship owner for an assigned group of top tier service user accounts with responsibility for managing and strengthening customer relationships through proactive customer management. Ensure we drive maximum customer value from our services by … developing and implementing service improvement reviews/plans that meets the demands of its Users and reflects the business requirements of the Smart Energy Code (SEC) and Retail Energy Code (REC). Prepare and deliver effective client presentations, including weekly and monthly account status, results, and plans to internal More ❯

Social network you want to login/join with: Technical Service Manager, Bolton, Greater Manchester Client: Location: Bolton, Greater Manchester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Redfaire is a fast-growing, international technology … long-term partnerships with our customers across various industries, from multinationals to SMBs. Role Overview: Reporting to the Technical Manager, the Technical Service Manager (TSM) will collaborate with Service Delivery Managers to ensure SLA compliance, build dedicated support teams, and oversee onboarding processes. The … handle P1 incident roles. This is a full-time, permanent role, potentially home-based in the UK/Ireland or within our Limerick Shared Service Centre. Candidates from European time zones may also be considered. Responsibilities include: Supporting SDMs in managing support services per SLA Participating in Service More ❯

Overview Director, Client Service Manager Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in … countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. A Senior Service Director has responsibility for acting as the voice of the client within the Asset Servicing Business for some of our largest and most complex … clients, ensuring that BNY Mellon delivers consistently outstanding service across our product range. This is a People Leadership and Client Management role charged with ensuring overall service quality, client satisfaction and a consistent client experience. We work hand in hand with the global service delivery team, our More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work … with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate … with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty … for P1 incidents. This is a full-time permanent role which can be home-based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European time zones may also be considered. The candidate should be able to work both onsite with customers and More ❯

Job Title: Service Transition Manager/Engineer Location: Manchester/Knutsford Onsite Requirement: 3 days per week Duration: 6 Months Rate: £375 per day - PAYE via Umbrella Only Job Description: As an experienced Service Transition Manager responsible for the service design and transition … process that supports Product/Application Transition from Programme delivery into BAU Service Support/operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its … and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service More ❯

Social network you want to login/join with: Service Design and Transition Manager, bolton, greater manchester col-narrow-left Client: Capgemini Location: bolton, greater manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 … col-wide Job Description: Service Design and Transition Manager (Manchester, UK) Hybrid work: 2 days a week in office Get The Future You Want! Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you … world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role We are seeking a talented Service Design and Transition Manager to join our team at Capgemini Financial Services. As a Service Design and Transition Manager More ❯

Job Description Service Design and Transition Manager (Manchester, UK) Hybrid work: 2 days a week in office Get The Future You Want! Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be … world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role We are seeking a talented Service Design and Transition Manager to join our team at Capgemini Financial Services. As a Service Design and Transition Manager … Investment portfolio and manage the operating requirements for go live and early operational support and acceptance in line with the banks operating model Performing Service Design and Transition activities for a range of projects, in line with business demand and growth including sizing projects to allow the allocation of More ❯

Modus Gross contract is considered a Worker contract and covered by the Worker terms found here. Please note: this role is mapped to ‘Senior Service Manager’ on our internal Career Path Framework. Job Introduction Join the BBC: Be at the Heart of Technology Operations! The Service … Delivery and Compliance team is the backbone of Technology Operations at the BBC. We support the BBC’s output by providing a range of service management functions across diverse technologies. Your work will impact audiences worldwide. By collaborating with our digital product teams, broadcast engineers, and production teams, you … function Other Industries Broadcast Media Production and Distribution Referrals increase your chances of interviewing at BBC by 2x Get notified about new Senior Services Manager jobs in Salford, England, United Kingdom . Senior Vice President, Corporate Services Manager Greater Manchester, England, United Kingdom 1 month ago More ❯

Join to apply for the Live Services Manager role at NICE - National Institute for Health and Care Excellence 1 day ago Be among the first 25 applicants Join to apply for the Live Services Manager role at NICE - National Institute for Health and Care Excellence Get … going through an exciting period of change and rapid growth and there could not be a better time to join us. As Live Services Manager you will play a pivotal role in supporting NICE achieve its ambitions to be an organisation as brilliant as the people in it … digital services including the NICE’s website, Clinical Knowledge Summaries and BNF which attract more than 2 million users a month. The Live Services Manager role sits within the Infrastructure and Operations function which manages cloud and on-premise infrastructure, networks and telephony for NICE as well as More ❯

of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Service Delivery Manager within the Digital Workspace pillar who will be responsible for ensuring the effective delivery of IT services across the Digital … business teams to deliver reliable, value-driven services—leveraging automation and Azure technologies to reduce risk and enhance performance. As part of the wider Service Management community of practice, you'll also help shape shared service processes, lead on SLA management, Operational change and reporting, and support ongoing … service improvement across the Technology pillar. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. More ❯

Social network you want to login/join with: Service Manager, bolton, greater manchester col-narrow-left Client: Location: bolton, greater manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description … working with a high-growth SaaS scale-up that operates within a highly regulated industry, and they're currently looking for a hands-on Service Manager with deep Salesforce experience to join their team. My client is seeking someone who understands the nuances of service delivery … and can bridge the gap between business operations, support, and technical delivery. You’ll be responsible for owning the platform’s day-to-day service management, leading deployments and change activity, and ensuring everything runs smoothly from a configuration, performance, and compliance perspective. Role & Responsibilities: Take ownership of the More ❯

Service Delivery Manager Apply before 11:55 pm on Tuesday 24th June 2025 Location : Manchester Salary : £52,082 - £61,084 + benefits (including a Civil Service Pension with an employer contribution of 28.97%) Contract type : Fixed term We lead the Government's work on the future … yet to be determined. Job Description Responsibilities include: Overseeing the successful live operational delivery of the Independent Football Regulators digital products and services. Managing service-related risks and escalations where required. Providing high quality support functions to a diverse stakeholder network, including 1st line support for service inquiries … and escalations. Supplier relationship and contract management, ensuring that a high quality of service is provided by all suppliers, in accordance with agreed KPIs and SLAs. Leading the change management and transition activities, associated with the delivery of the IFRs digital products and services into live operation. Supporting internal More ❯

THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle What can we offer you? On offer is a competitive … Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs … and Service Credit structures for specific customer services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is More ❯

to inspire others to drive sustainable improvements in the lives of children, young people, and families? We have a fantastic career opportunity for a Service Manager to join the Disabled Children Service at Northamptonshire Children’s Trust. You will oversee a statutory service focused on … they have opportunities to reach their full potential, enjoy quality of life, and are safeguarded from harm. Your responsibilities include leading and motivating the service team, delivering high-quality support to children with SEND and their families, and ensuring all children are well supported to maximize their life chances … leadership skills, experience working collaboratively across organizations, and a commitment to partnership working with children, young people, parents, and carers, emphasizing co-production in service planning and delivery. About you You will have a BA in Social Work, Diploma in Social Work, CQSW, CSS, or another recognized social work More ❯