1 to 25 of 45 Service Manager Jobs in the North West

based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Service Delivery Manager Chester £40,415- £42,542 per year 40 hours per week - Monday to Friday - 8:00am - 4:30pm We are … looking for a Service Delivery Manager to join our Planned and Minor Works team based in Chester. As Service Delivery Manager you will cover different sites across the North Region, your daily activities will include coordinating a team of 10 Multi Trade Operatives to … in Joinery is crucial.You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs and refurbishment projects, ensuring they are carried out to a high standard Inspecting works completed to More ❯

Service Delivery Manager We have a truly rare opportunity for an experienced and driven Service Delivery Manager to join our award-winning business, which provides fully managed IT services across Northwest England. We are keen to hear from candidates who not only have proven … the next step in their career, take on greater responsibility, and grow into a future leader within the industry. Main Responsibilities for the successful Service Delivery Manager: As the Service Delivery Manager, you will be a key member of the senior leadership team, reporting …/Pre-Sales staff, ensuring they are held accountable for delivering our services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Operations Manager - Service Delivery Located: Field Based - North West Package: Competitive salary, car allowance, bonus and additional benefits (Ricoh operate a vibrant working policy … own and drive the strategic development and implementation of scalable and cost-effective Managed Services annuity based services. Key Responsibilities: Setting Customer specific Managed Service strategy by understanding and aligning both the Customers strategic business objectives with Ricoh’s strategic direction. Creating a strategic plan around development of annuity … service opportunities by bringing both strategies together, creating win-win opportunities which deliver business growth within the account and contribute to overall Service-led growth for Ricoh Provide leadership and direction to ITS Managed Service onsite Service Delivery Managers and Operational Managers by the use of More ❯

Service Desk Manager Manchester Hybrid (2 days p/w on site) Up to £55,000 + benefits Harvey Nash are proud to be partnered with a FinTech organisation based in Manchester; who are going through a largescale transformation, and has big plans to grow further at … scale this year. As such, as we are looking to recruit an experienced Service Desk Manager, on a permanent basis. This role will include the flexibility of hybrid working, however to be successful in this role you will be required to be on site in Manchester … days per week. Role Summary: The Service Desk Manager is responsible for leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuous improvement initiatives. Key Responsibilities: Lead day-to-day More ❯

Service Delivery Manager We have a truly rare opportunity for an experienced and driven Service Delivery Manager to join our award-winning business, which provides fully managed IT services across Northwest England. We are keen to hear from candidates who not only have proven … the next step in their career, take on greater responsibility, and grow into a future leader within the industry. Main Responsibilities for the successful Service Delivery Manager: As the Service Delivery Manager, you will be a key member of the senior leadership team, reporting More ❯

Service Desk Manager - Manchester My Client is looking for an experienced Service Desk Manager to lead their 24/7 support team. In this role, you will ensure excellent service delivery, manage escalations, and support continuous improvement, helping to maintain a high standard … of customer experience. Key responsibilities: Lead and develop a high-performing Service Desk team Manage incidents, service requests, and major issues Monitor and drive performance against SLAs and KPIs Optimise use of service management tools such as ServiceNow Encourage collaboration and service improvement across teams About … you: 35 years of experience in IT support or service desk roles, with 12 years in a leadership role Proficient in service management tools (e.g. ServiceNow); ITIL knowledge is a plus Strong communication and leadership skills Committed to delivering exceptional customer service Competitive salary and bonus, plus More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager … Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring … high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. As part of the senior leadership team, this role will be More ❯

Service Manager – Floating Support Prescot, Merseyside | £32,632 per annum | 35 hours per week The Role Do you have experience leading care teams and a commitment to delivering personalised, person-centred support? Ready to take on a leadership role where no two days are the same – and … your decisions truly make an impact? We’re looking for a full-time Service Manager to oversee our St Helens Floating Support Service. This vital service supports individuals living independently in the community, helping them maintain their wellbeing and independence. You’ll lead a dedicated team … in their own homes? Apply today and join us in making a difference. Key Responsibilities: Lead, support and motivate the care team across the service Ensure compliance with CQC standards and internal policies Maintain a safe and supportive environment for service users and staff Manage rotas, budgets, and More ❯

Service Manager - Supported Living We have an opportunity available for a FULL TIME Service Manager - Supported Living to join the team at Manchester Floating Support based in Ardwick, M12 4AH. Please click here for further details about the service. Salary: £34,965.06 per annum More ❯

X1 Media City Service Manager X1 are looking for a fast paced, professional and ambitious person to join our friendly, vibrant and successful team as a Service Manager as part of our Block Management Team. Welcome to X1 X1 Sales and Lettings has been … media pages. The Role To act as the first point of contact for all internal and external communications, directly handle customer queries, ensure high service levels for residents and leaseholders, manage compliance documents and administration, and support the team with day-to-day operations to enhance efficiency and workflow. … Responsibilities Service and Communication First Point of Contact Act... More ❯

Job Description X1 Media City Service Manager X1 are looking for a fast paced, professional and ambitious person to join our friendly, vibrant and successful team as a Service Manager as part of our Block Management Team. Welcome to X1 X1 Sales and Lettings More ❯

IT Service Continuity Manager Location: Manchester (hybrid 2 to 3 days per week onsite) Rate: £500 to £600 per day via umbrella Legnth: 3 months Role Summary We have an exciting new contract opportunity as a IT Service Continuity Manager. The role will be an initial … risks for IT services. To agree minimum acceptable levels and to plan and prepare for the recovery of IT services. Key Responsibilities Ensure the Service Continuity and Risk documentation is regularly reviewed and maintained Liaise with Technical Architects and Service Delivery Managers, for the review of documentation Develop … and deliver a Service Continuity annual exercise schedule Obtain service recovery assurance from third party Service Providers Identify and govern ITSC related risks, as well as maintaining visibility and awareness of related Risks, Issues, and Improvements Provide support for the Major Incident process Work closely with Problem More ❯

Service Introduction Manager (Contract) Remote £331 Inside IR35 6 Months We are looking for a Service Introduction Manager to join our financial services client. What Youll Do: Managing Service Introduction & Change Oversee the structured introduction of new services and changes, ensuring quality standards … operational requirements, and transition processes are met before going live. Continuous Improvement & Governance Enhance service protection by refining change management processes, improving release strategies, and ensuring compliance with non-functional requirements. Stakeholder Engagement & Risk Management Collaborate with key teams across the business to provide visibility on project timelines, mitigate … risks, and safeguard live service integrity. What You Need: Previous experience in a similar role Experience of release and change processes Good knowledge of change management Stakeholder management Experience of ITIL This is a contract opportunity for an experienced professional ready to make an impact. Please note we can More ❯

love to hear from you if you have a strong understanding of safeguarding requirements, great leadership skills and proven experience in successfully running a service within the care sector. We are amongst the highest rated providers of care and supported living services in the UK, with 84% of our … and ethos, continuing the fantastic work that we do in making a positive impact on the lives of people with a disability? As a Service Manager with Leonard Cheshire, you will provide clear direction, management and supervision of a great staff team. Leading with passion and enthusiasm … to ensure your service is well run, you will promote positive outcomes for disabled people with a flexible and proactive approach. In addition to the delivery of great care, you will ensure the service is fully compliant regarding health and safety management and fulfil statutory obligations. Working within More ❯

Senior Service Delivery Manager Package: Competitive Location: Manchester Law Debenture is a rare proposition; an Investment Trust with a 135-year pedigree, supported by a wholly owned portfolio of professional services businesses. LawDeb is an unusual and exciting proposition; on a dayto-day basis they are nimble … of knowledge. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a Senior Service Delivery Manager role, where you will be responsible for delivering an extensive range of corporate secretarial and governance services to ensure that … their clients legal entities are compliant with local requirements. You will lead a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a developing More ❯

associated neurological conditions. We deliver short-term rehabilitation and cognitive support. Please click onto the link to view more information about us Oakwood This service is rated "Good " by CQC. We would really love to hear from you if you have a strong understanding of safeguarding requirements, great leadership … skills and proven experience in successfully running a service within the care sector. Would you like to join our great team, supporting our values and ethos, continuing the fantastic work that we do in making a positive impact on the lives of people with a disability? As a Service … with Leonard Cheshire, you will provide clear direction, management and supervision of a great staff team. Leading with passion and enthusiasm to ensure your service is well run, you will promote positive outcomes for disabled people with a flexible and proactive approach. In addition to the delivery of great More ❯

Job Role: Service Delivery Team Manager - Kooth Face to Face & Integrated Digital Pathways Reports to: Service Manager Location; Hybrid, Remote home-based with occasional travel into Halton (Runcorn and Widnes) Hours: 30 (Monday to Friday with some evenings) Fixed Term Contract (12 months) Kooth … account in order to enable them to deliver a high quality, safe service. Split of the role Management & Leadership - 60% Analytics, Reporting & Insights - 20% Service Developments - 10% Clinical case management -10% Main responsibilities: Management & Leadership Provide management, support and development to a diverse team of Mental Health Practitioners and … cadence. Foster a collaborative and supportive team environment that promotes professional growth and development. Engage team members to provide a continually improving and quality service to our users. Review, monitor and manage any HR relations with individuals with support from your line manager and the People Team More ❯

Job Description Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a More ❯

FTC for 12 months. The Service Readiness is responsible for the overall planning and coordination of Tech service requirements, readiness, design and transition including early life of a large transformation Programme. This role ensures that new or changed services are designed and transitioned efficiently and effectively into operational … service, while aligning with the principles and practices of Agile methodologies. Key Responsibilities Lead the design and transition of new or changed Tech services into the production environment with minimal disruption. Plan and manage resources required for service readiness, design, transition, and early life ensuring alignment with Agile … by engaging in the product lifecycle of all changes. Be responsible for functional and non functional Tech requirements, and the process of their acceptance service acceptance criteria. Including the definition of service (SLA) & operational level agreements (OLA), as well as other service performance indicators (PI). Ensure More ❯

We're seeking a hands-on Service Delivery and Project Manager to ensure smooth delivery and continuous improvement of IT services across the UK, Europe, and India. You will manage key technology solutions, oversee supplier relationships, and ensure services meet security, availability, and performance standards. You'll … need strong project management skills to lead technology upgrades, service enhancements, and the integration of emerging technologies like AI and advanced data capabilities. We're looking for a self-starter who can mentor others, collaborate effectively, and deliver cost-efficient solutions that add business value. Key Responsibilities: Manage and … core IT services and SaaS platforms (Microsoft 365, Power Platform, ExcelPoint, ViewPoint, FieldView, and more). Deliver IT services on budget and within agreed service levels globally. Ensure cybersecurity compliance, including Cyber Essentials Plus certification. Build strong relationships with business units and senior management to align IT services with More ❯

of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview We are looking for a Senior Service Delivery Manager to join our high calibre team responsible for delivering an extensive range of corporate secretarial and governance services to ensure … legal entities are compliant with local requirements. You will be responsible for leading a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a … developing and growing team. Main Responsibilities Overall responsibility Service: monitoring performance, ensuring targets are met, and enhancing client experience. Finance: leading enhanced financial performance, including reducing spend, increasing revenue, and utilising data for accuracy of reporting. Operations: ensure processes are understood and embedded, introduce managed change projects, and seek More ❯

Job title: Dreadnought Service Project Manager Location: Warton, Samlesbury or Prestwick - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £47,683+ depending on experience What you'll be doing: You will lead … involve travelling to different sites i.e. Prestwick and Barrow Manage complex stakeholder interfaces across different sectors You will report on performance for the whole service broken down by contract for Key KPIs and provide inputs to monthly programme review You'll collate commentary of Spend vs Progress in support … baseline plan Create, manage and maintain accurate level 2 plans/schedules for all contracted work Provide SME advice to estimates including maintaining generic service cost metrics or bottoms up detail estimates for bespoke tasks as required, in suitable documentation with comprehensive Dependencies Assumptions Risks Exclusions Opportunities (DAREO) You More ❯

Professional Services Manager page is loaded Professional Services Manager Apply locations Congleton, Cheshire - (Contronics) time type Full time posted on Posted 5 Days Ago job requisition id R43620 Job Description: Professional Services Manager - Contronics UK Contronics is a leading provider of laboratory monitoring systems … temperature mapping services to NHS, healthcare, and life science organisations. For over 30 years we have continued to deliver outstanding system reliability and unrivalled service standards. Reporting to the Head of Operations, you'll have responsibility for overseeing the delivery of professional services to customers overseeing the field service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job Responsibilities: Customer Relationship Management More ❯

love to hear from you if you have a strong understanding of safeguarding requirements, great leadership skills and proven experience in successfully running a service within the care sector. We are amongst the highest rated providers of care and supported living services in the UK, with 84% of our More ❯

associated neurological conditions. We deliver short-term rehabilitation and cognitive support. Please click onto the link to view more information about us Oakwood This service is rated "Good " by CQC. We would really love to he... ZIPC1_UKTJ ... More ❯