growing international presence, they deliver cutting-edge telecoms and IT solutions to a wide range of industries. As part of their continued expansion, they are now seeking a Technical ServiceManager to lead and oversee their IT and Telecoms service delivery team in Redhill. Main Purpose of the Role: Manage and lead a team of technical … engineers to ensure high-quality service delivery across telecoms, IT managed services, and satellite communications solutions. Oversee the installation, support, and ongoing maintenance of IT infrastructure, connectivity services, and telecoms systems. Drive customer satisfaction through operational excellence and efficient service management. Key Responsibilities: Lead day-to-day operations of the IT and Telecoms service delivery team. Oversee … technical support, service requests, incident management, and proactive monitoring. Ensure timely resolution of customer issues across IT infrastructure, networks, cloud solutions, telecoms platforms, and satellite communications. Collaborate closely with sales, project delivery, and engineering teams to align service delivery with client needs. Manage vendor and supplier relationships for hardware, software, and telecoms services. Monitor service performance against More ❯
Technical ServiceManager | Maritime & Defence Communications | Redhill | Competitive Salary + Benefits Our client, a leading global provider of Satellite Communications and IT Support services for the Government, Maritime, and Defence sectors is looking for a Technical Service Manager. With over 55 years of technical excellence and a global presence, they deliver advanced communications solutions to a … diverse range of maritime, offshore, and defence clients. As part of their continued growth, they are now looking to appoint a Technical ServiceManager to lead and oversee their technical service delivery team. Responsibilities: Manage and lead a team of field service engineers to ensure the delivery of high-quality technical support and service. Oversee … the installation, maintenance, and repair of satellite communication systems, GMDSS, navigational equipment, VSAT, and integrated bridge systems. Develop and implement service processes, standards, and procedures to maintain high levels of customer satisfaction. Coordinate complex retrofit projects and system integrations across multiple sites and vessels. Liaise with clients, manufacturers, and internal departments to resolve technical issues and ensure timely project More ❯
Technical ServiceManager Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership London/Hybrid This is an excellent opportunity for a technically proficient service professional to take on a pivotal role in supporting secure communications. Operating within a specialist technology organisation delivering advanced connectivity and satellite solutions, this … role offers the chance to work closely with MoD stakeholders and internal engineering teams to ensure outstanding technical support and service management. Reporting into the Senior Technical ServicesManager, you will manage all UK government support cases, ensuring service performance and customer expectations are consistently met. The role involves coordinating internal teams, overseeing support case lifecycles … managing MoD escalations, and contributing to service planning and continuous improvement. This role suits someone technically confident and detail oriented. You'll be proactive, structured in your approach to managing complex support cases, and able to communicate effectively with both technical teams and government clients. A background in defence communications and a desire to deliver first-class support in More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
Elvis Eckardt Recruitment
Technical ServiceManager - Government Satellite Communication Client Industry Sector: Secure Satellite Communications (SatCom), Defence, MoD, Maritime Networks Location: Redhill, Surrey – office-based with potential for hybrid work About the Role: We are recruiting for a Technical ServiceManager to take full ownership of UK Government support cases for a secure military satellite communications programme. … This is a critical, hands-on role working directly with MoD stakeholders, technical resolver groups, and internal service teams to ensure the highest levels of service quality, responsiveness, and mission assurance. This role suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling environments. Key … management across UK Government CSCS contracts Coordinate multi-disciplinary internal teams to ensure timely resolution of all active tickets Provide briefings to senior internal stakeholders and MoD counterparts Oversee service visits: spares, equipment use, visit planning, and documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends More ❯
Technical ServiceManager Maritime & Defence Communications Redhill Competitive Salary + Benefits Our client, a leading global provider of Satellite Communications and IT Support services for the Government, Maritime, and Defence sectors is looking for a Technical Service Manager. With over 55 years of technical excellence and a global presence, they deliver advanced communications solutions to a … diverse range of maritime, offshore, and defence clients. As part of their continued growth, they are now looking to appoint a Technical ServiceManager to lead and oversee their technical service delivery team. Responsibilities:Manage and lead a team of field service engineers to ensure the delivery of high-quality technical support and service.Oversee the … installation, maintenance, and repair of satellite communication systems, GMDSS, navigational equipment, VSAT, and integrated bridge systems.Develop and implement service processes, standards, and procedures to maintain high levels of customer satisfaction.Coordinate complex retrofit projects and system integrations across multiple sites and vessels.Liaise with clients, manufacturers, and internal departments to resolve technical issues and ensure timely project delivery.Conduct performance reviews, provide More ❯
Redhill, Surrey, South East, United Kingdom Hybrid / WFH Options
CRG TEC
ServiceManager (MOD) Location Redhill, Surrey. Full time on site. £45 52k with benefits such as bonus, private health, enhanced pension + more. Full time on site until after completion of probation, then hybrid working. This role is working directly for a telecoms service provider, and they are in a continued stage of growth. They are … sure military sat comms issues get solved quickly and efficiently, while keeping everyone (customers, management, engineers) informed and happy. In essence, this role is part technical coordination, part customer service, and part project management - all focused on keeping critical military communications running smoothly. This is working on a highly confidential contract with the MOD. Your background: Due to the More ❯
Redhill, Surrey, United Kingdom Hybrid / WFH Options
CRG TEC
ServiceManager (MOD) Location Redhill, Surrey. Full time on site. £45 52k with benefits such as bonus, private health, enhanced pension + more. Full time on site until after completion of probation, then hybrid working. This role is working directly for a telecoms service provider, and they are in a continued stage of growth click apply More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
CRG TEC
ServiceManager (MOD) Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Location Redhill, Surrey. Full time on site. £45 52k with benefits such as bonus, private health, enhanced pension + more. Full time on site until after completion of probation, then hybrid working. This role … is working directly for a telecoms service provider, and they are in a continued stage of growth. They are well funded are constantly winning new contracts with both the p... JBLK1_UKTJ More ❯