Cheadle, Staffordshire, United Kingdom Hybrid / WFH Options
Thales Group
your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. …/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for … specific customer services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource is brought in as and when throughout the incident More ❯
Cheadle, Staffordshire, United Kingdom Hybrid / WFH Options
Thales Group
home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager Location: Cheadle (Stockport), hybrid working with 3 days in the office Would you like to work with a portfolio which provides the full range of … of the organisation. Work with a team where your career development and progression will be supported. Our Opportunity Reporting to UWS Services Head of Function, we are seeking a Service Delivery Manager (SDM) to oversee the successful project management of various service contracts within the Underwater Services (UWS) Services Portfolio, ideally with experience in complex military … service projects. UWS specializes in underwater systems, including sonars for submarines, surface vessels, helicopters, and maritime patrol aircraft, as well as mine countermeasures systems and underwater security. This role supports hybrid working from our Cheadle (Stockport) office. The SDM plays a crucial role in ensuring performance by effectively planning, executing, monitoring, and controlling all project aspects. This position involves More ❯
The team you'll be working with: Technical Security Service Delivery Manager We are currently recruiting for a dynamic Technical Security Service Delivery manager to join our growing Security Operations Centre business. About Us NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration … to play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you'll be doing; Using your background in SOC Service Delivery background and experience, you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer … or third parties and document the appropriate report to be provided to the customer Provide support and guidance to NTT DATA Delivery Teams and ensure compliance with the agreed Service Level Agreements (SLAs), quality standards, and client expectations. Document and present to the customer the weekly and/or monthly service review reports. Support Senior Service Delivery More ❯
Stoke-on-Trent, Staffordshire, UK Hybrid / WFH Options
Data Careers
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
REF/104572 Co-operative ServicesManager Homes & Communities department £39,980.65 per annum + £1,680 car allowance 37.5 hours per week About the role An exciting opportunity has arisen in the Homes & Communities department managing our co-operative team. The team provides a high-quality housing service to a portfolio of co-operative properties across … Birmingham and Walsall in accordance with individual Housing Management Contracts. You will ensure a coordinated service delivery approach to identified housing management tasks associated with income management, allocations and lettings, breaches of tenancy, resident engagement and the recording of reports of repairs and maintenance jobs on the housing management system to deliver excellent customer service to residents. You … verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS). More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Right Digital Solutions Ltd
type: Permanent THE ROLE Are you an energetic and motivated leader with a passion for technology and delivering exceptional customer experiences? We're looking for an experienced Professional ServicesManager to take ownership of our professional services function. In this key leadership role, you'll be responsible for managing and developing our professional services team while working closely … with our sales team and clients. You'll play a pivotal role in overseeing the delivery of a wide range of IT service solutions, ensuring projects are delivered effectively and clients receive the highest level of service. If you're a team player with a proven track record of leading high-performing teams and driving customer satisfaction, we want … car or car allowance) HOW TO APPLY Please send your CV and covering letter to the email address in confidence and include the name of the role ( Professional ServicesManager ) in the subject of your email. Alternatively, you can apply via LinkedIn Applications. More ❯
Work on some of the Midlands largest deals Gain cross-border transaction experience About Our Client Our client is a 'Big 4' accounting firm with a Birmingham office. Job Description You will be able to draw on your past experience More ❯
Cybersecurity Issue/Risk ServiceManager page is loaded Cybersecurity Issue/Risk ServiceManager Apply locations Birmingham, England, United Kingdom Krakow, Lesser Poland, Poland time type Full time posted on Posted Yesterday job requisition id R Location: Birmingham, England, United Kingdom Job ID: R Date Posted: 2024-07-17 Company Name: HITACHI ENERGY … UK LIMITED Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: Yes Job Description: To grow Cybersecurity team we are lookinng for: Global Cybersecurity Risk ServiceManager location: Remote from Poland, remote from UK Responsibilities: Owns the services related to Cybersecurity Risk Management: Iidentify core requirements for Risk Management in cooperation with stakeholders Develops requirements … and services. Experience in Risk Management aligned to certification requirements (ISO27001, ISO31000 or similar) required Knowledge of relevant security/governance frameworks (NIST CSF, ISO27001, CobiT, ) required Experience in service build up a plus Security Governance/Risk Management certification (CISSP, CGEIT, CISM, CRISC ) is a plus Qualified individuals with a disability may request a reasonable accommodation if you More ❯
Cannock, Staffordshire, West Midlands, United Kingdom
Briggs Equipment Ltd
The Opportunity: Technical Support ServicesManager Contract: Permanent Salary: Dependant on experience, company car and 20% bonus Location: Cannock The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that … a timely manner Holding a regular Technical Meetings with HYG on all technical issues and feed back to the business with the findings Through your team, ensure that all service Bulletins have been distributed to the relevant people Demonstrate effective leadership of the Technical Support Services Team. Ensuring effective communication with all team members, including, Comm Cells, one to More ❯
Job Title: Multi-Site ServiceManager - Supported Living (Learning Disabilities) Full Time: 37.5 Hours per week - Hybrid role. At home and out on site. Location: Stoke, Stafford and Telford. Overview: We are seeking a dedicated and experienced ServiceManager for our Supported Living Service sites across the Stafford, Stoke and Telford area. You … will oversee the management of self-contained apartments for service users with Learning Disabilities. This pivotal role involves overseeing the daily operations, ensuring high-quality care provision, and fostering a supportive environment for both residents and staff. The ServiceManager will play a crucial role in promoting independence, well-being, and community integration for individuals with … LD. Key Responsibilities: Operational Management: Efficiently manage all aspects of the Supported Living Service, including staffing, budgeting, and resource allocation to ensure the smooth running of operations. Quality Assurance: Maintain and enhance the quality of care provided, adhering to regulatory standards, policies, and procedures. Conduct regular assessments, audits, and evaluations to identify areas for improvement. Staff Leadership and Development More ❯
Newcastle, Staffordshire, United Kingdom Hybrid / WFH Options
We Manage Jobs(WMJobs)
An exciting opportunity has arisen for the permanent role of Team Manager in the Children's Disability Team. This post is based in Newcastle, covering the Newcastle and Moorlands Districts. There are four Children's Disability teams across the County, and they provide specialist services for children and young people with complex disabilities.These are small teams of highly … under the relevant legislation.providing the highest level of professional leadership, motivation and direction to a teamensuring that effective professional practice and supervision is delivered throughout the teamidentifying and embed service improvements through audits, quality assurance, identifying training, benchmarking and the interpretation and dissemination of legislationparticipatingand work in partnership through relevant boards, e.g. LSCB, Children's continuing care, partnership committees More ❯