6 of 6 Service Manager Jobs in the City of London

skilled and interested candidates to help us build our practice in line with the growth of the Workday ecosystem across the region. The Workday Service Manager is a hands-on role. The SM manages the successful delivery of post-implementation Tier 3 services on the Workday platform … Financials, Integrations and Payroll) to strategic and high growth potential clients. The Service Manager acts as the primary delivery contact for clients, provides configuration of solutions, is a proven subject-matter expert (in either HCM or Financials application suites), seeks opportunities for strategic partnership and growth ...

leading Banking client are looking for a talented and motivated individual to take responsibility for end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers and providers, ensuring consistent delivery, control and accountability across multiple suppliers and regions. This … newly created role in a growing area of the business. A brilliant opportunity! Job Responsibilities Owning the end-to-end service outcome across multiple suppliers and service providers. Driving cross-supplier collaboration, issue resolution and service improvement activities. Holding suppliers accountable for service performance and service ...

Hybrid – London and UK customer sites We’re working with a fast-growing network and cybersecurity services provider seeking an experienced Service Delivery Manager to join its managed services team. This is a genuinely end-to-end position combining service transition with ongoing service delivery. … should understand concepts such as SIEM, EDR and XDR and be comfortable working alongside SOC analysts and technical teams. The role Own the service transition and onboarding of new customers and services Manage the ongoing delivery of contracted services, SLAs and KPIs Lead quarterly service reviews with customers ...

Shape the future of a global after-sales operation. We're partnering with an internationally recognised consumer technology organisation seeking an experienced Senior Service Manager to lead the transformation of its EMEA after-sales operation. This is far more than a traditional service management position. … take ownership of the strategic direction of the service function, leading operational excellence across customer support, authorised service networks, reverse logistics, warranty operations and outsourced partners. Reporting into senior leadership, you'll influence business strategy, drive continuous improvement initiatives and deliver an exceptional customer experience across multiple international ...

diverse businesses. Job Description Builds and leads a high‐performing, globally aligned deskside organization that delivers exceptional end‐user support. Aligns ITIL‐based service management practices with regional operations to ensure global consistency, accountability and measurable service excellence, while integrating service delivery with enterprise ITSM processes. … Responsibilities Global Leadership & Service Culture: Define and implement a global deskside operating model with clear accountability; foster partnerships with service owners and regional teams and lead regional alignment reviews. Enablement, Capability & Readiness: Deliver global enablement and training for deskside teams including onboarding and ITIL education; promote knowledge management ...

services solutions. Working closely with the Global Solutions Leadership and Architecture functions, this role is accountable for driving the approved architectures through the detailed Service Design and Development lifecycle, ensuring solutions are configured to agreed standards, scalable, operationally ready, and safe to deploy to multiple end clients globally. This … within budget, and to required quality, risk, and governance standards. Key Responsibilities Portfolio Ownership & Planning: own the portfolio plan that takes solution architectures through Service Design and Service Development stages to rollout readiness. Work with Solution and Architecture leadership to confirm scope, priorities, stage‐gate readiness, and sequencing ...