18 of 18 Service Manager Jobs in the Thames Valley

Service Transition Manager, SC We are currently looking for an SC Cleared Service Delivery Manager to join a leading organisation in Buckingham. Within this role you will have excellent analytically skills and the ability to develop solutions with focus on customer needs. Rate - £400 outside of ir35 Duration - 6-12 Months Location - Milton Keynes … drivers, including strategy, values, and core behaviours. Strong capability to create, interpret, and present data clearly and effectively. Sound technical understanding relevant to the role. Experience working with IT Service Management (ITSM) toolsets. ITIL v3 or v4 Foundation certification. Desirable Qualifications and Experience: Knowledge of operating IT systems within Government environments. ITIL Intermediate qualification in Service Transition and More ❯

Service Transition Manager £325.85p daily rate - PAYE £417.07p daily rate Umbrella/LTD Outside IR35 Full time 6 Month Contract Initially Milton Keynes/Hybrid 60% onsite working SC Clearance required Restrictions Apply Our Government Client is looking for a Service Transition Manager to join their team. A confident and decisive communicator who is … detail) to Our Clients senior leadership team, customers, suppliers and Other Government Departmental stakeholders. The role requires an individual with strong management capability, business analysis, process awareness and a service-orientated mindset in order to deliver the control, accuracy, consistency and quality required by Technology and Operations. Skills and Experience Required Essential: Service Transition experience Demonstrable record of … skills. Excellent written and verbal communication skills with the ability to communicate clearly at all user levels (internal and external customers) Ability to take initiative, identify and respond to service transition requirements; managing workload effectively to ensure tight deadlines are met Excellent analytical, problem solving, decision making and influencing skills Desirable: Knowledge of Project Management Knowledge of operating IT More ❯

of longer-term strategy to drive short-term outcomes. Strong understanding of technology delivery methodologies and operational outcomes. Innovative thinker with creative problem-solving skills, capable of resolving complex service issues. Comfortable with strategic customer engagement and expert at determining actual needs. Any previous experience working at a publishing, Assessment based company is advantageous. Benefits: Competitive salary and benefits More ❯

Service Desk Manager £60,000 - 70,000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Role: Service Desk Manager Salary: £40,000 - £48,000 Additional Package: 5% SiS Bonus, Extensive Benefits Package Location: Bracknell Are you a Service Desk Manager ready to lead from the front? This … is your chance to step into a dynamic leadership role where you'll oversee a high-performing service desk team delivering 1st, 2nd, and 3rd line support across multiple UK locations. With a mix of hands-on technical exposure and team management, becoming a service desk manager is a great platform to build your skills, contribute … be joining an established, collaborative environment where leadership, clear communication, and continuous improvement are central to the culture. Whether you're mentoring junior techs or streamlining IT processes, this Service Desk Manager role offers the scope to grow your influence and your capabilities. Role Requirements of a Service Desk Manager: Lead the day-to More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

sale & purchase agreement ('SPA'), mitigate risks and challenge assumptions about future performance. About the day to day The London based TS team are expanding, looking for a Transaction Services Manager to join and help build out our ambitious growth plan. We are looking for someone who is great at Co-developing our approach, scope and objectives with the … zone to tackle new challenges. Above all, be nice . A simple notion, but an irreplaceable part of what makes CP, CP. We are looking for a Transaction Services Manager who is confident and has a bit of gravitas when dealing with and supporting clients. You will be working to deadlines, so being able to keep calm and … of-the-mill advice. We're straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service - free from unnecessary red tape. That's how we've become the fastest-growing accountancy firm in the UK, and we've never been the type to rest on More ❯

Be the driving force behind high-impact delivery for one of our most strategic partnerships. We're looking for an outcome-focused Delivery Lead to own the successful delivery of major projects and capabilities for VMO2 B2B/Daisy-a More ❯

Service Design & Transition Manager – Operational Services Contract Reading/Home Join MBNL—where mobile infrastructure powers digital Britain. As the Service Design & Transition Manager, you’ll play a pivotal role in redefining our Shared Operations service, ensuring it's fully aligned with evolving shareholder needs. Responsibilities of the Service Design & Transition Manager include: Lead delivery of revised service designs for MBNL’s strategic operational model Align cross-functional teams and stakeholders to drive transformation outcomes Define and implement changes to operational processes and IT/OSS capabilities Represent Operations across leadership, ensuring clarity on service levels, KPIs and ownership Shape the transition plan and communicate progress at senior … levels The successful Service Design & Transition Manager will have: Strong telecoms or infrastructure service operations experience Proven understanding of ITIL v4 and service management best practices Comfortable driving stakeholder consensus across complex ecosystems Skilled in translating customer experience goals into operational design Ability to problem-solve around service interlocks, process gaps and IT dependencies More ❯

interviews will be scheduled on Microsoft Teams from a verified OUH email account. If you have any doubts about any correspondence around recruitment, please contact us . Aseptic Services Manager for Clinical Trials Aseptic Services Unit NHS AfC: Band 7 Main area Pharmacy Aseptic Services Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per … Value Based Interviewing please visit Job overview Hi I'm Emma, Head of Pharmacy Clinical Trials Aseptic Services Unit. We are looking for a passionate and dynamic Aseptic Services Manager to join our Pharmacy Clinical Trials Aseptic Services Team for our unique and well-established facility. The role is dedicated to clinical trials and you will work as … is of interest, then please get in touch for an informal chat and/or visit. Main duties of the job To lead and manage the day to day service provided by CTAS, and ensure that aseptic preparation of medicines is run in accordance with current guidance and best practice. To participate in identifying and implementing initiatives as appropriate More ❯

We're looking for a Service Design & Transition Manager to join one of our high profile clients for a 3 month contract. Hybrid working of 2 days a week in the office. About the Role As Service Design & Transition Manager, you will lead a revised service design of an operational service, working … closely with stakeholders across multiple organisations. You’ll ensure services are efficient, scalable, and aligned with shareholder expectations. Key Responsibilities Deliver a revised service design backed by shareholder requirements and performance outcomes. Engage with stakeholders across partner organisations to ensure alignment and clarity. Define and deliver process changes, new RACI models, and supporting OSS/IT requirements. Manage the … to an improved operational framework. Communicate strategic plans and progress to senior leadership. Champion cultural and operational change across delivery teams. What You'll Bring Strong background in Operational Service Management within telecoms or infrastructure. In-depth knowledge of ITIL v4 (certification preferred). Strategic mindset with a practical approach to driving service transformation. Experience defining SLAs, KPIs More ❯

Stortford - CM22 7QL, Bracknell - RG42 5NE, East Hyde - Luton - LU1 3TS, Maple Lodge - Rickmansworth - WD3 9SQ, Rye Meads Sewage Works - SG12 8JY, Slough - SL1 9EB Job title Area Services Manager Ref 41444 Division Asset Operations & Capital Delivery Location Bishops Stortford - CM22 7QL, Bracknell - RG42 5NE, East Hyde - Luton - LU1 3TS, Maple Lodge - Rickmansworth - WD3 9SQ, Rye Meads Sewage … between £47,680 - £57,000 per annum depending on skills and experience Job grade B Closing date 15/07/2025 We are looking for an Area Services Manager to join Thames Water on a permanent full-time basis. As part of the Wastewater team, this role is responsible for leading a small team who will provide … in the future. You will be part of a wider group of Area Services Managers driving strategic change in maintenance. What you will be doing as an Area Services Manager? Key focus on maintenance strategies to support driving asset efficiencies, reduced failure rates and overall site resilience. Deliver a consistent approach to asset operation and maintenance to demonstrate More ❯

SLAs and KPIs are met Leadership and day to day management of a team of Technical Support Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and that systems and tools are used effectively First line escalation for customer dissatisfaction and ownership of customer … in the team, including onboarding and training Monitor and where appropriate address quality issues within the team through coaching and training Empower the team to deliver a consistent premium service, managing all types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the Customer Services strategy … escalations timely and effectively. Knowledge & Skills Essential: Proven experience in the delivery of outstanding customer experience and ability to coach and mentor individuals Hands-on experience in a helpdesk, service desk, or technical support role with enough understanding of the complexities your team faces to be able to provide insightful, supportive guidance Use own initiative with a positive, 'can More ❯

community-building. Monitor and evaluate the effectiveness of scholar services, suggesting improvements as needed. Ensure compliance with organisational policies and external regulations. The Successful Applicant A successful Scholar Services Manager should have: Proven experience in managing services or programmes within the not-for-profit sector. Experience working at Oxford University and within Admissions. Strong organisational and multitasking abilities … software tools and databases for record-keeping and reporting. A proactive attitude and a problem-solving mindset to address challenges efficiently. What's on Offer The successful Scholar Services Manager will receive: Competitive salary in the range of GBP 38,000 to GBP 42,000. Opportunity to work within a respected not-for-profit organisation in Oxford. Fixed … meaningful impact on scholars' lives and futures. If you are passionate about supporting scholars and thrive in a structured environment, we encourage you to apply for the Scholar Services Manager role in Oxford today More ❯

scope and opportunity for someone who is used to working in an ITIL environment, understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve. Our Service Operations function is still relatively new and evolving, come in and get the satisfaction and recognition of seeing the difference you can make. Although this is a FTC there … and a real opportunity for you to step up into a management role, working for a comany and team ready to provide the support you need to be successful. Service Operations is responsible for managing the end-to-end lifecycle of our retail and wholesale services. In this role you will identify and own actual and potential issues in … service delivery and performance, always ensuring a resolution. Note: this role is a hybrid role, with 3 days per week based in our Head Office, Abingdon, Oxon. There is also a Saturday rota, one in four, with a day off in the week when on rota. Previous Broadband or VOIP experience is not essential but would be a bonus. More ❯