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7 of 7 Service Operations Analyst Jobs in the UK
London, England, United Kingdom Rail Delivery Group
Closing Date for Applications: 24 March 2025 What is the purpose of this job? We are looking for a Service Operations Analyst to join our Product Management service team where you will provide fares, timetable and routeing guide support to the passenger rail industry retailing, pricing and timetable communities. As well as supporting the day-to … allocated services and data to support industry objectives. Monitor the performance of the Services to ensure they are delivered in accordance with agreed contractual requirements and the quality of service is maintained. Support the day-to-day operation of the Service Desk. Operate the key processes of Event, Incident, Service Request, Access and Problem Management within the … ITIL framework, to ensure that the Service continues to meet customer requirements. Investigate and manage the resolution of incidents and service requests, using judgement and initiative to determine the most appropriate course of action or providing escalation where resolution is not possible within SLA or defined areas of responsibility. Maintain centrally owned reference data and respond to workflow More ❯
London, England, United Kingdom Finsight Group Inc (FINSIGHT)
Join to apply for the Client Service Operations Analyst role at Finsight Group Inc (FINSIGHT) Join to apply for the Client Service Operations Analyst role at Finsight Group Inc (FINSIGHT) Click the "Apply" button above or follow this link to review and respond to our questionnaire: Link to the questionnaire ABOUT FINSIGHT FINSIGHT (www.finsight.com … delivering excellent products and services to our clients. ROLE OVERVIEW We are expanding our presence in London and are eager to continue building a great team. As a Client Service Operations Analyst, you will work closely with our clients to ensure service excellence and support multiple internal business segments ( operations, finance, development and sales). … Responsibilities will include: Providing best-in-class phone, email and live chat service and support to our clients in a fast-paced environment Facilitating communication among internal and external stakeholders Recording and editing corporate media presentations using audio and video editing software (Audacity and Adobe Premiere) Coordinating business conference calls and live web events Industry research, data entry and More ❯
Warrington, England, United Kingdom JR United Kingdom
Social network you want to login/join with: IT Service Operations Technical Analyst, warrington, cheshire col-narrow-left Client: Bodycote Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Bodycote operates an international network of facilities serving a wide range of … commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed … Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service More ❯
Macclesfield, England, United Kingdom Bodycote
commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed … Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service More ❯
warrington, cheshire, north west england, united kingdom Bodycote
commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed … Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service More ❯
City of London, England, United Kingdom Hybrid / WFH Options Elsevier
Global Client Services - Operations Coordinator & Analyst Elsevier City Of London, England, United Kingdom Join or sign in to find your next job Join to apply for the Global Client Services - Operations Coordinator & Analyst role at Elsevier Global Client Services - Operations Coordinator & Analyst Elsevier City Of London, England, United Kingdom Join to apply for the … Global Client Services - Operations Coordinator & Analyst role at Elsevier THIS IS A REMOTE/HOME BASED ROLE IN THE UK OR IRELAND About Our Team Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through … librarians, research leaders and funders, we curate and enrich research with high-quality data and analytics, and help customers address challenges at every stage of the research journey. The Operations Coordinator & Analyst plays a pivotal role in supporting the leadership teams across Client Services and Product Management. This dynamic position is responsible for delivering internal project management, data More ❯
London, England, United Kingdom Hybrid / WFH Options Santander USA
Service Operations Analyst | S2 | Incident | Milton Keynes/Hybrid Pay: Competitive Employment type: Full-Time Job Description Req#: Req1137455 Location: Milton Keynes, United Kingdom What You Will Be Doing This role is offered on a hybrid basis, which can be discussed with the recruitment team during the hiring process. Join our community. The Service Operations Analyst will work in the Service Reporting Team, supporting Major Incident and Problem teams. With major changes within IT Operations, this team provides detailed data analytics and trend reporting to support IT departments and the executive team. This expanding team is key to identifying improvements and potential issues to ensure the stability and reliability of our … increasing to 28 days after 5 years, with options to purchase extra days. Discounted healthcare benefits, including Bupa insurance, dental, and health assessments. Family support benefits like death-in- service, income protection, and voluntary life and critical illness cover. Access to an online discount platform, share plans, and charitable giving opportunities. Next Steps If interested, please apply. For assistance More ❯
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