Service Operations Analyst Job Trends
Service Operations Analyst
UK
The median Service Operations Analyst salary in the UK is £42,500 per year, according to job vacancies posted during the 6 months leading to 18 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 18 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 805 | 669 | 739 |
| Rank change year-on-year | -136 | +70 | +11 |
| Permanent jobs requiring a Service Operations Analyst | 3 | 1 | 10 |
| As % of all permanent jobs in the UK | 0.003% | 0.002% | 0.014% |
| As % of the Job Titles category | 0.003% | 0.002% | 0.015% |
| Number of salaries quoted | 3 | 0 | 2 |
| 10th Percentile | - | - | - |
| 25th Percentile | £41,250 | - | £41,250 |
| Median annual salary (50th Percentile) | £42,500 | - | £42,500 |
| Median % change year-on-year | - | - | -9.57% |
| 75th Percentile | £43,750 | - | £43,750 |
| 90th Percentile | - | - | - |
| UK excluding London median annual salary | £42,500 | - | £42,500 |
| % change year-on-year | - | - | -9.57% |
All Permanent IT Job Roles
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| 6 months to 18 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies in the UK with a recognized job title | 110,370 | 44,004 | 66,431 |
| % of permanent jobs with a recognized job title | 92.35% | 89.88% | 95.35% |
| Number of salaries quoted | 74,737 | 25,905 | 38,039 |
| 10th Percentile | £30,250 | £28,000 | £31,250 |
| 25th Percentile | £41,250 | £35,000 | £41,250 |
| Median annual salary (50th Percentile) | £58,750 | £52,500 | £56,000 |
| Median % change year-on-year | +11.90% | -6.25% | -6.67% |
| 75th Percentile | £76,250 | £73,750 | £75,000 |
| 90th Percentile | £98,750 | £95,000 | £95,000 |
| UK excluding London median annual salary | £55,000 | £45,390 | £50,000 |
| % change year-on-year | +21.17% | -9.22% | -4.76% |
Service Operations Analyst Job Vacancy Trend
Historical trend showing the proportion of permanent IT job postings featuring 'Service Operations Analyst' in the job title relative to all permanent IT jobs advertised.
Service Operations Analyst Salary Trend
Salary distribution trend for Service Operations Analyst job vacancies in the UK.
Service Operations Analyst Top 4 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Operations Analyst within the UK over the 6 months to 18 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | -130 | 3 | £42,500 | - | 2 |
| North of England | - | 3 | £42,500 | - | 2 |
| Yorkshire | - | 3 | £42,500 | - | 2 |
| England | - | 3 | £42,500 | - | 5 |
Service Operations Analyst Skill Set Top 13 Co-Occurring Skills & Capabilities
For the 6 months to 18 October 2026, Service Operations Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Service Operations Analyst in the job title.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Change Management | 100.0% | 3 |
| 1 | Data-Driven Decision Making | 100.0% | 3 |
| 1 | Decision-Making | 100.0% | 3 |
| 1 | Incident Management | 100.0% | 3 |
| 1 | ITIL | 100.0% | 3 |
| 1 | ITIL Certification | 100.0% | 3 |
| 1 | ITSM | 100.0% | 3 |
| 1 | JIRA | 100.0% | 3 |
| 1 | Major Incident Management | 100.0% | 3 |
| 1 | Problem Management | 100.0% | 3 |
| 1 | Root Cause Analysis | 100.0% | 3 |
| 1 | Service Management | 100.0% | 3 |
| 1 | Workflow | 100.0% | 3 |
Service Operations Analyst Skill Set Co-Occurring Skills & Capabilities by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Operations Analyst | 100.0% | 3 |