7 of 7 Service Support Manager Jobs in the UK excluding London

IT Service & Infrastructure Support Manager (Global Role) 🌍 On-site role - £50,000–£60,000 + comprehensive benefits package including bonus Are you a hands-on technical leader with a passion for service excellence and operational precision? Do you thrive in fast-paced, globally distributed environments, and bring flexibility, resilience, and a strong customer-centric … mindset to everything you do? We have an excellent opportunity for an experienced IT Service & Infrastructure Support Manager to join a dynamic and ambitious IT team. This is a high-impact, globally scoped role where no two days are the same. You'll be leading service delivery across continents, time zones, and technologies — ensuring … systems and services run like clockwork while driving innovation and operational excellence at scale. 🔧 What You’ll Be Doing: Leading the day-to-day global IT service desk across multiple shift patterns, ensuring smooth operations and first-class service for end users worldwide. Managing and coaching a distributed, entry-level IT team — many new to the industry — providing More ❯

approach, and excellent communication skills both face-to-face and over the phone. Confidence in decision-making and leadership is essential, along with a commitment to delivering high-quality service and taking pride in the team's output. What You’ll Get In Return Joining South Staffordshire Plc means becoming part of a team that values and invests in … United Kingdom 6 days ago Birmingham, England, United Kingdom 3 weeks ago Worcestershire, England, United Kingdom 1 week ago Operational Technical Manager The Royal Wolverhampton NHS Trust Service Delivery Manager - Probate Birmingham (Ref: 6588) Birmingham, England, United Kingdom 3 days ago Primary Technical Excellence Manager - Transmission & Distribution (Birmingham, UK) Birmingham, England, United Kingdom … Kingdom 6 days ago West Midlands, England, United Kingdom 3 weeks ago Ashby-De-La-Zouch, England, United Kingdom 1 month ago Project Manager - Business Energy Advice Service Birmingham, England, United Kingdom 6 days ago Birmingham, England, United Kingdom 3 weeks ago Project Manager - Business Energy Advice Service Birmingham, England, United Kingdom 6 days More ❯

met Leadership and day to day management of a team of Technical Support Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and that systems and tools are used effectively First line escalation for customer dissatisfaction and ownership of customer … in the team, including onboarding and training Monitor and where appropriate address quality issues within the team through coaching and training Empower the team to deliver a consistent premium service, managing all types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the Customer … escalations timely and effectively. Knowledge & Skills Essential: Proven experience in the delivery of outstanding customer experience and ability to coach and mentor individuals Hands-on experience in a helpdesk, service desk, or technical support role with enough understanding of the complexities your team faces to be able to provide insightful, supportive guidance Use own initiative with a More ❯

Social network you want to login/join with: Technical Service Support Manager, luton, bedfordshire col-narrow-left Client: Location: luton, bedfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Our Client We have the pleasure of working … with a UK leader in the supply, support, and service of high-performance laser systems used in ophthalmology and aesthetic medicine. Established in 1991, this company is known for technical excellence, customer focus, and long-term partnerships with leading global manufacturers With the planned retirement of a long-serving team member, they are hiring a Technical Service Support Manager to lead their service function into its next phase — combining field engineering leadership, technical coordination, and internal capability development. Purpose of the Role This is a hands-on technical leadership role designed to support engineers, maintain product knowledge across the team, and ensure quality across all technical services. You will More ❯

Our Client We have the pleasure of working with a UK leader in the supply, support, and service of high-performance laser systems used in ophthalmology and aesthetic medicine. Established in 1991, this company is known for technical excellence, customer focus, and long-term partnerships with leading global manufacturers . With the planned retirement of a long … serving team member, they are hiring a Technical Service Support Manager to lead their service function into its next phase — combining field engineering leadership, technical coordination, and internal capability development. Purpose of the Role This is a hands-on technical leadership role designed to support engineers, maintain product knowledge across the team … work closely with the outgoing team member to ensure a smooth transition. Key Responsibilities Provide day-to-day onsite support for engineers with fault finding, diagnostics, and service strategies Act as the primary escalation point for technical issuesLead service meetings, ensure protocol compliance, and coordinate product updatesManage workshop operations including tools, safety, and return-to-base More ❯

Closing date for applications: Tuesday 23rd July 2024 The Services Manager is integral to the charity’s success in meeting our mission in Halton. The role is dynamic and exciting, providing management and leadership to the Rehabilitation Assistants, Community Information Vehicle team and the Administrator. At the dawn of a new 5-year contract with Halton Borough Council … this is an exciting opportunity for a creative, flexible and dynamic leader to join Vision Support, developing our offer in Halton collaboratively with people with vision impairments. Overall Aims of Post: To work as part of the senior management team. To lead and manage the Sensory Services contract in Halton ensuring that all performance indicators are met and … Halton to support growth. To increase awareness of Vision Support across Halton, with both professionals and people with vision impairments. To lead the Community Information Service that operates across North Wales, Cheshire and Halton, ensuring that the information, service and support is of a high standard across the area. To develop networks More ❯

MV & LV Switchgear Services Reporting to the Switchgear Services Business Manager, this position provides an excellent opportunity to enhance professional growth and development within an expanding service line of business. The successful applicant will be responsible for providing technical support to the existing service business and Vertiv service customers on all aspects … of LV & MV Switchgear, Transformers & Busbar, and will also be responsible for supporting the SSBM in the development and deployment of Vertiv Services EMEA MV/HV Service offering. The main remit of the role will encompass the following duties: Provide technical support for all internal and external enquiries received into the services team for LV/… to discuss/clearly define proposed works. Where required, review sales quotations for technical correctness prior to issue to customer. Support management in the development of MV service offering, ensuring that any offering meets the correct standards and regulations. Take ownership of complex/long term technical issues on customer sites, working with local Technical Management where More ❯