Alexander Mann Solutions - Public Sector Resourcing
On behalf of the MOD, we are looking for a ServiceTransitionManager (Inside IR35) for a 6 Month contract predominantly Remote, with occasional need to attend the office based in Bristol as and when required. The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate … speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. As a ServiceTransitionManager, your main responsibilities will be: . Oversee the design and development of processes, governance mechanisms, operating procedures and work instructions for Defence Office staff, ensuring … that Contact Centre requests are managed consistently and to a high standard . Lead planning and coordination for servicetransition, ensuring all artefacts (documentation, processes, acceptance criteria, deployment plans, etc.) required for IOC are produced and delivered on time . Establish and maintain the product life cycle for all service changes, monitoring progress against agreed criteria and More ❯
Job Title: ServiceTransitionManager Duration: 2 Months Location: Hybrid - 3days per week onsite at either Bristol, Nottingham or Swansea Clearance: Active SC Clearance required Rate: £500 per day - PAYE via Umbrella only Role Overview An excellent opportunity to join a major account as a ServiceTransitionManager and join a developing Service Design and Introduction Team that sits in the Service Integrator tower. It is a key role of introducing new projects to service in line with the agreed Service Design and the Service Acceptance process. The ServiceTransitionManager will engage with the Service Designer, the Service Introduction Manager and … service SMEs to ensure the requirements of both the project and the new service are implemented in the Production environment prior to go live of the service. The role provides an excellent opportunity to progress into Service Introduction as well as Service Design and utilise your ITIL knowledge and experience. To be considered for this contract More ❯
ServiceTransitionManager – Manchester Contract | £337.50 per day | 2 days onsite | BPSS Eligibility Required We are working with a leading banking client seeking an experienced ServiceTransitionManager to join their Manchester team. This role focuses on Service Design & Transition , ensuring IT changes are fit for purpose and seamlessly transitioned into live … operations, while safeguarding service quality and customer experience. Key Responsibilities: Lead and deliver ServiceTransition activities across a portfolio of IT projects. Define and implement transition criteria, ensuring services are operable, maintainable, and supportable. Produce and govern Service Design Packs, process documentation, and transition MI. Partner with internal teams and third parties to manage … readiness, Early Operational Support, and Warranty Exit. Conduct risk and impact analysis, minimising disruption to customers. Champion ITIL best practices, driving continual improvement across processes. Develop strong relationships with service owners, business stakeholders, and delivery leads. Ensure compliance with Consumer Duty, GDPR, OCIR, and regulatory requirements. Skills & Experience: ITIL Foundation (or equivalent knowledge) – essential. Demonstrated experience in ServiceMore ❯
warrington, cheshire, north west england, united kingdom
Lorien
ServiceTransitionManager – Manchester Contract | £337.50 per day | 2 days onsite | BPSS Eligibility Required We are working with a leading banking client seeking an experienced ServiceTransitionManager to join their Manchester team. This role focuses on Service Design & Transition , ensuring IT changes are fit for purpose and seamlessly transitioned into live … operations, while safeguarding service quality and customer experience. Key Responsibilities: Lead and deliver ServiceTransition activities across a portfolio of IT projects. Define and implement transition criteria, ensuring services are operable, maintainable, and supportable. Produce and govern Service Design Packs, process documentation, and transition MI. Partner with internal teams and third parties to manage … readiness, Early Operational Support, and Warranty Exit. Conduct risk and impact analysis, minimising disruption to customers. Champion ITIL best practices, driving continual improvement across processes. Develop strong relationships with service owners, business stakeholders, and delivery leads. Ensure compliance with Consumer Duty, GDPR, OCIR, and regulatory requirements. Skills & Experience: ITIL Foundation (or equivalent knowledge) – essential. Demonstrated experience in ServiceMore ❯
bolton, greater manchester, north west england, united kingdom
Lorien
ServiceTransitionManager – Manchester Contract | £337.50 per day | 2 days onsite | BPSS Eligibility Required We are working with a leading banking client seeking an experienced ServiceTransitionManager to join their Manchester team. This role focuses on Service Design & Transition , ensuring IT changes are fit for purpose and seamlessly transitioned into live … operations, while safeguarding service quality and customer experience. Key Responsibilities: Lead and deliver ServiceTransition activities across a portfolio of IT projects. Define and implement transition criteria, ensuring services are operable, maintainable, and supportable. Produce and govern Service Design Packs, process documentation, and transition MI. Partner with internal teams and third parties to manage … readiness, Early Operational Support, and Warranty Exit. Conduct risk and impact analysis, minimising disruption to customers. Champion ITIL best practices, driving continual improvement across processes. Develop strong relationships with service owners, business stakeholders, and delivery leads. Ensure compliance with Consumer Duty, GDPR, OCIR, and regulatory requirements. Skills & Experience: ITIL Foundation (or equivalent knowledge) – essential. Demonstrated experience in ServiceMore ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
TRIA
week onsite in Sheffield Contract Length: 6 months Rate: £500–£600/day (Inside IR35) Start Date: Immediate preferred (2–4 week notice periods considered) Are you an experienced Service Design & TransitionManager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service Design & TransitionManager will be required to work on-site in Sheffield for 3 days per week. This role is joining a large-scale and highly complex transformation programme, and we’re looking for a Service Design & TransitionManager with a real go-getter attitude. You’ll be a well-rounded ServiceManager with proven experience in Service Design, ServiceTransition, Vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. You’ll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and More ❯
handsworth, yorkshire and the humber, united kingdom Hybrid / WFH Options
TRIA
week onsite in Sheffield Contract Length: 6 months Rate: £500–£600/day (Inside IR35) Start Date: Immediate preferred (2–4 week notice periods considered) Are you an experienced Service Design & TransitionManager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service Design & TransitionManager will be required to work on-site in Sheffield for 3 days per week. This role is joining a large-scale and highly complex transformation programme, and we’re looking for a Service Design & TransitionManager with a real go-getter attitude. You’ll be a well-rounded ServiceManager with proven experience in Service Design, ServiceTransition, Vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. You’ll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and More ❯
Knutsford, Cheshire, North West, United Kingdom Hybrid / WFH Options
Experis
Role Title: ServiceTransitionManager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: £500 per day - PAYE via Umbrella Only Role Description: As an experienced ServiceTransitionManager responsible for the service design and transition process that supports Product/Application Transition from Programme delivery into … BAU Service Support/operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management … performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by More ❯
Birmingham, West Midlands, England, United Kingdom
Sanderson
We are looking for an experienced and highly capable TransitionManager to lead the seamless transition of service management operations from incumbent suppliers to a newly appointed strategic provider. This role is central to enabling the organisation's transformation journey, ensuring minimal disruption to critical operations while establishing the foundation for service excellence through enhanced … maturity Rate - £650.00 per day inside ir35 Location - Midlands - once a week onsite Duration - 12 months The role Manage the end-to-end transition of service management operations from incumbent suppliers to a new service provider, ensuring minimal disruption to business operations and critical infrastructure Key Responsibilities Lead the full life cycle of both ServiceTransition and Service Management Maturity programmes. Develop and maintain a Transition Management Plan covering governance, schedules, risk, and resource allocation. Ensure delivery aligns with organisational governance, security, and compliance frameworks. Establish and manage project milestones, dependencies, and delivery timeline Oversee the transition of responsibilities, systems and processes from incumbent to new suppliers Create and manage a cutover More ❯
Service Design & TransitionManager Initial 6 month contract (likely to extend) Portsmouth 1-2 days a week onsite c£530 a day (inside IR35) We're on the look out for a Service Design & Transformation Manager to work on an ongoing and constantly evolving Cyber Security Programme of work. The Programme is in place to … will involve either transformation or change to existing contracted IT Services or supporting the introduction of new Services and it is vital that any change are introduced smoothly into service, on-time, and in the most cost-efficient manner avoiding any disruption to production services. The Service Transformation Lead will own the migration of any new or changing … service smoothly into a fully supported, live operation and will work with the Cyber Programme team to: Deliver end-to-end Service Designs for the Programme Ensure that Service Designs are agreed at the design stage of the Programme/Projects Ensure those Service Designs are embedded into the overarching HLD's and DLD's Ensure More ❯
Service Design & Transition (SD&T) Manager Contract Type: Inside IR35 Start Date: 3rd November Clearance: SC Clearance (must already hold) Location: 2 days per week on-site in Telford (Central Government project) We are seeking a Service Design & Transition (SD&T) Manager to play a key role in supporting the successful delivery of major … Central Government projects . This role is central to ensuring that new services are designed, transitioned, and implemented effectively, with a strong focus on service assurance and operational readiness. As part of the SD&T function, you will ensure that service components are delivered to the highest standard, guiding project teams throughout the delivery lifecycle - from initial development … through to live service. You will proactively identify service risks, mitigate impacts on service provision, and confirm operational readiness is achieved before go-live. You will also contribute to the wider SD&T community by sharing best practice, patterns, and standards, while supporting and coaching colleagues. Key Responsibilities: Develop support models and diagrams for components delivered by project More ❯