Job summary This is an exciting opportunity for an experienced ServiceTransitionManager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in ServiceTransition with strong knowledge … of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the ServiceTransition across all Digital & RSP services within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services More ❯
Newcastle Upon Tyne, United Kingdom Hybrid/Remote Options
Health Research Authority
Job summary This is an exciting opportunity for an experienced ServiceTransitionManager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in ServiceTransition with strong knowledge … of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the ServiceTransition across all Digital & RSP services within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services More ❯
Job summary This is an exciting opportunity for an experienced ServiceTransitionManager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in ServiceTransition with strong knowledge … of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the ServiceTransition across all Digital & RSP services within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services More ❯
Job summary This is an exciting opportunity for an experienced ServiceTransitionManager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in ServiceTransition with strong knowledge … of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the ServiceTransition across all Digital & RSP services within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services More ❯
ServiceTransitionManager - ServiceNow/ITIL Location: Birmingham (Hybrid) Type: Contract/Interim/Outside IR35 Talent Today are supporting a major client embarking on a large-scale IT transformation. We're looking for a ServiceTransitionManager who can take a critical programme through to Business-As-Usual , embed robust ITIL processes, and … build a seamless bridge between Project Delivery and Service Operations . What You'll Do Lead the servicetransition of a complex, business-critical project into BAU. Define, implement, and mature ITIL processes (Change, Incident, Problem, CMDB/config, Release). Own and enhance ServiceNow workflows , configuration, and governance. Ensure all incident tickets, assets, knowledge, and documentation … are fully transitioned to operational teams. Work closely with Project Managers, Service Delivery, and Operational Leads to ensure nothing slips. Establish clear acceptance criteria, service readiness plans, and operational handover packs. Drive improvements across service governance, tooling, and support models. What You Bring Strong background in ServiceTransition/Service Delivery within complex enterprise More ❯
West Midlands, Olton, West Midlands (County), United Kingdom
Big Red Recruitment Midlands Limited
ServiceTransitionManager - Lead a Major Outsourcing Transformation Hybrid (commutable to the Midlands) | Salary: Up to £90k Ready for a role that matches your appetite for big, complex, career-defining change? Here's your chance to take command of one of the UK's most significant service transitions. As ServiceTransitionManager, you More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Big Red Recruitment
defines how essential IT, data and operational services are delivered for years to come. You are the authority, the orchestrator and the driving force behind a complex, multi-supplier transition that won't move without your direction. Role: IT ServiceTransitionManager Location: West Midlands | Hybrid Salary: Up to £90,000 What You'll Lead End … to-end transition and exit from a major outsourced IT services contract Migration of services, platforms, data, people and processes into new providers or in-house teams Alignment and governance across multiple technology suppliers Contractual, commercial and operational compliance throughout every transition phase Senior stakeholder direction—ensuring clarity, challenge and continuity at every step What You'll Bring … or regulated environments Background handling TUPE-heavy transitions Exposure to simultaneous operational, data and technology change programmes Why This Role Matters You'll play a pivotal role in protecting service continuity today while shaping how critical IT services operate tomorrow. This is meaningful transformation—not a paper exercise. You'll take ownership, enjoy genuine senior visibility, and drive a More ❯
Solihull, Olton, West Midlands (County), United Kingdom Hybrid/Remote Options
Big Red Recruitment Midlands Limited
defines how essential IT, data and operational services are delivered for years to come. You are the authority, the orchestrator and the driving force behind a complex, multi-supplier transition that won't move without your direction. Role: IT ServiceTransitionManager Location: West Midlands | Hybrid Salary: Up to £90,000 What You'll Lead End … to-end transition and exit from a major outsourced IT services contract Migration of services, platforms, data, people and processes into new providers or in-house teams Alignment and governance across multiple technology suppliers Contractual, commercial and operational compliance throughout every transition phase Senior stakeholder direction—ensuring clarity, challenge and continuity at every step What You'll Bring … or regulated environments Background handling TUPE-heavy transitions Exposure to simultaneous operational, data and technology change programmes Why This Role Matters You'll play a pivotal role in protecting service continuity today while shaping how critical IT services operate tomorrow. This is meaningful transformation—not a paper exercise. You'll take ownership, enjoy genuine senior visibility, and drive a More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid/Remote Options
Morgan Philips Group
ServiceNow (ITSM) Transition - ITSM "Project Manager" - 550 pay per day - paid through an umbrella (Inside IR35) Start 17th of November (ESSENTIAL) Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both … standing up an 'in group' ITSM tool, and the supporting tooling). Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process. Oversee the secure migration of all data and infrastructure and … you'll be required to manage project budgets, tracking them responsibly and providing regular transparent updates. Skills and Experience: Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. A strong understanding of ITSM frameworks (such as ITIL). A strong understanding of IT serviceMore ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Morgan Philips Specialist Recruitment
ServiceNow (ITSM) Transition - ITSM "Project Manager" - £550 pay per day - paid through an umbrella (Inside IR35) ***Start 17th of November*** (ESSENTIAL)Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: * Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both … standing up an 'in group' ITSM tool, and the supporting tooling). * Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. * Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process.* Oversee the secure migration of all data and infrastructure and … you'll be required to manage project budgets, tracking them responsibly and providing regular transparent updates. Skills and Experience: * Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. * A strong understanding of ITSM frameworks (such as ITIL). * A strong understanding of IT serviceMore ❯
Employment Type: Temporary
Salary: £550 per day
Posted:
Salary Guide
Service Transition Manager the UK excluding London