Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Manager, ServiceNow Platform Engineering Posting Date: 1 Jul 2025 Function: Software Engineering Unit: Digital Location: New Bailey, Manchester, United Kingdom Hybrid 3 days a week together out of our Manchester, Leeds, Birmingham, Bristol, Belfast, or London offices (flexible … days remote wherever). Why This Job Matters The ServiceNow Platform is a pivotal and strategic digital asset that underpins the entire BT ecosystem, from customer interactions to colleague support, and from Networks to HR. It is at the core of our digital transformation efforts across multiple areas within BT, enhancing how we deliver services and support to both … our customers and colleagues. In this role, you will lead and be accountable for all aspects of the pan-BT Centre of Excellence (CoE) for ServiceNow within BT Digital. The CoE is the custodian of BT's strategic ServiceNow Platform, providing support and guidance to multiple federated squads that deliver tailored solutions for specific business areas. This position More ❯
shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Deloitte LLP
shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯
We are seeking a highly motivated and experienced Project Manager to join our dynamic team. The Project Manager is responsible for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead … Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and improvement project experience desirable Proven track record of successfully managing projects from start to finish. Proven experience in client-facing roles, with strong communication and interpersonal skills. … Expertise in project governance, resource management, and change control. Strategic thinking with the ability to align ServiceNow solutions with client objectives Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously and work well under pressure. Proficiency in project management software (e.g., MS Project). More ❯
We are seeking a highly motivated and experienced Project Manager to join our dynamic team. The Project Manager is responsible for overseeing and managing client projects from inception to completion, ensuring they are delivered on time, within scope, and within budget. This role requires a strong background in project management, excellent communication skills, and the ability to lead … Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and improvement project experience desirable Proven track record of successfully managing projects from start to finish. Proven experience in client-facing roles, with strong communication and interpersonal skills. … Expertise in project governance, resource management, and change control. Strategic thinking with the ability to align ServiceNow solutions with client objectives Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously and work well under pressure. Proficiency in project management software (e.g., MS Project). More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Computappoint
ServiceNow Project Manager | Contract | Central London - 3 days per week on-site | Up to £750/day Join a financial services client of ours as a ServiceNow Project Manager to lead a strategic ITSM transformation, driving the design, configuration, and deployment of ServiceNow modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow … SLA processes to ensure deliverables meet agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated … discovery, CI/CD, and service impact analysis. Strong stakeholder management and cross-functional team leadership skills. Familiarity with financial services regulatory requirements is a plus. PMP, ITIL, or ServiceNow certifications (e.g., CIS) highly desirable. Role Details: Contract Up to £750/day (DOE) Hybrid working – 3 days on-site per week Central London To be considered, please ensure More ❯
Select how often (in days) to receive an alert: ServiceNow Delivery Manager Location: UK - Mobile England Job-ID: 213494 Contract type: Standard Business Unit: ServiceNow Life on the team As a Services Delivery Manager for Computacenter's ServiceNow Centre of Excellence, you are engaged at the account level in providing visibility, service reviews and reporting … hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organisations and with multiple Computacenter teams. Success is defined by the Delivery Manager's ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the customer's trusted advisor. The successful … of contact to the internal and external customer(s) regarding overall and day-to-day service delivery. What you'll need 2+ years of experience in a Service Delivery Manager role (or similar capacity). Direct experience with the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the More ❯
Select how often (in days) to receive an alert: ServiceNow Delivery Manager Location: UK - Mobile England Job-ID: 213494 Contract type: Standard Business Unit: ServiceNow Life on the team As a Services Delivery Manager for Computacenter's ServiceNow Centre of Excellence, you are engaged at the account level in providing visibility, service reviews and reporting … hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organisations and with multiple Computacenter teams. Success is defined by the Delivery Manager's ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the customer's trusted advisor. The successful … of contact to the internal and external customer(s) regarding overall and day-to-day service delivery. What you'll need 2+ years of experience in a Service Delivery Manager role (or similar capacity). Direct experience with the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the More ❯