Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
and endpoint security Maintain and optimise virtual server environments (Hyper-V) and backups Support onboarding and offboarding processes, including device builds and user setup Work with the ITSM tool (ServiceNow or equivalent) to manage escalations and workflows Drive process and system improvements with a focus on security, automation and service quality Maintain IT documentation, knowledge articles, and change records Collaborate …/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and optimisation Familiarity with ServiceNow or other ITSM platforms Good understanding of networking fundamentals – DNS, DHCP, VPN, VLANs, Firewalls Scripting experience (PowerShell, Bash or Python) Hyper-V or equivalent virtualisation experience Excellent communication and problem More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Belcan
ServiceNow Administrator Location: Cambridge | Full-Time | Hybrid Options Available Are you a ServiceNow professional ready to take the next step into a more administrative and strategic role? We're looking for a proactive and detail-oriented ServiceNow Administrator to join our dynamic team and help bridge the gap between IT and business operations. Who We're Targeting This role is … ideal for ServiceNow professionals looking to step into a more administrative position-someone who's ready to expand beyond technical execution and take ownership of platform management, stakeholder coordination, and business analysis. What You'll Be Doing As a key member of our team, you'll be the go-to person for managing and optimizing our ServiceNow platform. Your responsibilities … will include: Managing ServiceNow operations and acting as the liaison between IT and business teams. Coordinating with stakeholders to drive progress and ensure alignment. Providing technical support, triaging incidents, and escalating issues as needed. Supporting UAT activities, including basic script writing, deployment, and reporting. Translating business needs into actionable user stories with clear acceptance criteria. Monitoring and escalating unresolved actions. More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Belcan Technical Recruiting (UK) Ltd
ServiceNow Administrator Location: Cambridge | Full-Time | Hybrid Options Available Are you a ServiceNow professional ready to take the next step into a more administrative and strategic role? We're looking for a proactive and detail-oriented ServiceNow Administrator to join our dynamic team and help bridge the gap between IT and business operations. Who We're Targeting This role is … ideal for ServiceNow professionals looking to step into a more administrative position-someone who's ready to expand beyond technical execution and take ownership of platform management, stakeholder coordination, and business analysis. What You'll Be Doing As a key member of our team, you'll be the go-to person for managing and optimizing our ServiceNow platform. Your responsibilities … will include: Managing ServiceNow operations and acting as the liaison between IT and business teams. Coordinating with stakeholders to drive progress and ensure alignment. Providing technical support, triaging incidents, and escalating issues as needed. Supporting UAT activities, including basic script writing, deployment, and reporting. Translating business needs into actionable user stories with clear acceptance criteria. Monitoring and escalating unresolved actions. More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
years' experience in IT support, ideally in a 2nd Line role Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory Experience with ITSM tools (e.g. ServiceNow, Freshworks, Zendesk) Certifications (CompTIA, Microsoft, ITIL) Networking knowledge (DNS, DHCP, VLANs, Firewalls, routing) Teams Telephony integration & PSTN phone systems Scripting with PowerShell, Bash or Python Hyper-V virtualisation Proficiency in More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
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to 2nd line teams when needed Supporting remote workers using tools such as VPN, MFA, and mobile devices Learning and supporting systems including Active Directory, Office 365, PDF tools, ServiceNow, and more Ensuring all tickets are closed on time and users are kept updated throughout Technologies you may work with include: Active Directory, Mimecast, ServiceNow, Office 365, VPNs, PC hardware More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Oscar Technology
M365 , Intune Knowledge of basic networking concepts (DNS, DHCP, VLANs, VPNs) Familiarity with endpoint management tools (e.g., SCCM, Autopilot, RMM tools) Experience using service desk/ticketing platforms (e.g., ServiceNow, Freshservice, HaloITSM) Leadership and Management - Proven experience in managing a service desk or technical support team Strong stakeholder communication and conflict resolution skills Experience setting and tracking SLAs, KPIs, and More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
architecture function. Recruit, mentor, and grow a high-calibre security architecture team with expertise relevant to the semiconductor and high-tech domain. Creating operational excellence through the use of ServiceNow to assess change and enable the business to work dynamically, whilst leading workload and prioritisation decisions. Required Skills and Experience: Demonstrated ability in security architecture leadership roles within Technology or More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
La Fosse
the business. Set up and support AV needs for internal events, board meetings, and executive presentations. Maintain and document technical processes and procedures. (Nice to have) Work within a ServiceNow environment to manage tickets and track issues. What We're Looking For Experience supporting Slack, Zoom, and other collaboration tools. Strong background in AV hardware setup and support – including displays … cameras, microphones, and conferencing tools. Comfortable working with employees of all levels, including execs. Great troubleshooting, communication, and time management skills. Familiarity with ServiceNow or similar ticketing systems (a bonus, not required). Strong customer service mindset and a problem-solving attitude. Apply now to help shape a world-class digital workplace experience More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
DGH Recruitment
Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
AstraZeneca
transformation programs successfully including accountability of business case realisation. Has demonstrated the ability to innovate and scale HR Tech capabilities across the enterprise Must have good understanding of Workday, ServiceNow HRSD, Eightfold and AI LLM models. Desirable : Degree or relevant business qualification Experience in and knowledge of pharmaceutical industry Involvement in pharma thought leadership networks and organisations Agile development methodologies More ❯