20 of 20 ServiceNow Jobs in the City of London

ServiceNow Administrator Platform Refresh Project SC Clearance Required Were seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow … validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations. Key Responsibilities Administer and maintain the ServiceNow platform during the refresh and upgrade cycle. Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards. Manage clone ...

Autotask, etc.) Workflow automation using PowerShell, Power Automate, or SQL reporting Experience with internal system optimisation or business process automation Familiarity with ConnectWise, ServiceNow, or similar ITSM environments What You'll Bring At least 5 years in an MSP environment , with proven team leadership. Strong hands-on technical experience across ...

enterprise-scale releases in regulated financial services. In-depth understanding of ITIL, change governance, and release frameworks. Hands-on experience with ITSM tools (e.g., ServiceNow) and CI/CD platforms (e.g., Jenkins, Azure DevOps, GitLab). Strong stakeholder management and communication skills, with experience engaging senior leadership. Knowledge of regulatory ...

within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or similar platforms Excellent communication skills with the ability to support senior users effectively Awareness of information security best practices Confident troubleshooting a range ...

activities. Confidence in facilitating cross-functional investigations and presenting findings to stakeholders. Excellent written and verbal communication skills. Experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell, or TOPdesk. ITIL v4 Foundation certification (required); additional ITIL modules are desirable. Excellent communication, organisation and presentation skills backed by significant technical ...

offshore or third-party vendors in an application support or service ownership capacity. Familiarity with release management, incident management, and service tooling such as ServiceNow and Azure DevOps. Confidence engaging in technical discussions with developers, vendors, and infrastructure teams, without needing to be a hands-on developer. What Will ...

capabilities across strategy, technology, design, engineering and business operations. They are looking to bring in Transformation consultants to help to grow and drive their ServiceNow practice. This is a unique opportunity to be part of a forward-thinking team, shaping the future of work by delivering solutions that address today … challenges and anticipate tomorrow's needs. Your new role As a ServiceNow Transformation Consultant, you will work closely with a variety of organisations to understand their business needs, optimise HR processes and deliver tailored ServiceNow HRSD capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will ...

Your new company A leading technology consultancy with over 60 years of history and with presence in more than 50 countries. They work with a variety of organisations to help with their AI, technology and ...

ServiceNow Developer 6 months initially Rremote Inside IR35 - Umbrella only The ideal candidate will be responsible for designing, developing, and implementing solutions that support enterprise portfolio management, demand management, project management, and resource planning within the ServiceNow platform. Key Responsibilities: Design and develop ServiceNow applications and modules, with a focus … SPM. Implement workflows, business rules, UI policies, and client scripts. Integrate ServiceNow with other enterprise systems as needed. Maintain and enhance existing SPM configurations and functionalities. Provide technical support and troubleshooting for SPM-related issues. Participate in Agile development processes including sprint planning, reviews, and retrospectives. Create and maintain documentation ...

ServiceNow Architect Location: United Kingdom (Flexible working arrangements) Clearance: SC required - five years continuous presence in the UK Employment Type: Permanent Overview My client is scaling up its ServiceNow practice and looking for a Senior Consultant ready to step into an architecture shaped role. If you're currently a Senior … clear route into architecture - this is the move for you. You'll be: - Leading early stage client engagements, discovery and requirements mapping - Shaping ServiceNow architecture before handover to development teams - Working directly with senior stakeholders across the public & private sector - Influencing solution direction and guiding junior team members - Operating inside ...

Friday onsite Key Responsibilities: Provide end-user support for hardware/software issues (laptops, desktops, printers). Manage and resolve tickets using ITSM tools (ServiceNow). Collaborate with expert teams for incident analysis and resolution. Prepare and stage hardware using SCCM. Troubleshoot Windows 11 systems. Set up conference rooms … identity/access via AD, Azure AD, Entra ID. Handle device imaging, provisioning, break/fix, and data protection. Manage incidents and requests in ServiceNow, meet SLAs, document root causes. Contribute to SOPs, runbooks, and knowledge base articles. Maintain CMDB/asset database, handle RMA/repairs, and ensure compliant ...

ServiceNow Consultant - Hybrid I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow … Mentor junior colleagues (for senior-level applicants) Occasional travel to client sites across the UK, with full flexibility Requirements Hands-on experience with the ServiceNow platform in consulting or delivery roles Strong understanding of platform configuration, integrations, and delivery methodologies Excellent communication and stakeholder engagement skills Relevant ServiceNow certifications ...

ServiceNow Discovery Engineer PERM Paying up to £100k per annum Hybrid - 1 Day per week on-site in London My client, a well-known financial services company, are looking for a skilled ServiceNow Discovery Engineer with experience with AWS Integration and hands-on experience configuring event-driven discovery … environments. The ideal candidate will have strong JavaScript development skills, particularly in ServiceNow Business Rules, Script Includes, and custom server-side scripting. Responsibilities: Configure and optimize event-driven discovery for AWS resources using ServiceNow Discovery and MID Servers. Develop and maintain custom probes, sensors, and patterns to support dynamic cloud ...

Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support … leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge ...

Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support … leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge ...

looking for an expert ServiceNow Solution Architect you will be responsible for translating client requirements into differentiated, deliverable solutions using in-depth knowledge of the ServiceNow platform. You are expected to be a subject matter expert, collaborate with and manage the team to perform effectively, and be responsible for team … organisation and contributing to key decisions will be essential, as well as providing solutions to problems that apply across various teams. Expert proficiency in ServiceNow is required. Core responsibilities include: Provide oversight of Technical Governance across the ServiceNow platform. Enforce coding standards across the existing teams and external resources. Provide ...

Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support … leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge ...

Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support … leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge ...

ideally in financial services or regulated industries. of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting opportunity within our Service Delivery team for a Software Asset Manager. This is a fantastic role … financial services or regulated industries. Strong knowledge of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe- Head ...

detail-oriented individual with a Marketing degree to support a Digital Transformation Consultancy firm with their marketing strategy across three core pillars: AWS, ServiceNow, and Google Cloud. This is a Hybrid 6 Month Internship Opportunity, where you will have a hands-on role at the intersection of Marketing, Sales … technology and cloud computing What You'll Gain Practical experience across marketing operations, content creation, and digital campaigns Exposure to leading technology partners (AWS, ServiceNow, Google Cloud) Training and mentorship from experienced professionals A portfolio of work to showcase to future employers Hybrid Role (WFH/London Office ...