3 of 3 ServiceNow Jobs in Derbyshire

Track record of identifying operational inefficiencies or recurring issues and implementing solutions (process changes, training, automation). Ability to analyse data from tools (e.g., ServiceNow reports, alert trends) to inform decisions. Key Skills & Attributes Leads by example under pressure – maintaining composure during major incidents or changes, and enforcing strict adherence ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

solutions. Managing network changes through ITIL-aligned change management processes. Producing and maintaining technical documentation. Supporting manufacturing and operational technology environments. Working with ServiceNow, Jira and other project management tools. The role will be based at the Derby HQ, ideally 5 days per week, with occassional travel to sites across ...