IT Field Services Project Manager
- Hiring Organisation
- Reed
- Location
- Gravesend, Kent, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum, Inc benefits
large retail store network. Use Fieldmotion to manage jobs, allocate workloads, and track engineer activity. Manage and update incidents and service requests through ServiceNow . Liaise closely with the Support Desk and Support Desk Manager to prioritise and coordinate work. Monitor SLA performance and ensure timely resolution of incidents. Produce … similar operational/project management role. Experience managing and scheduling field-based engineers, ideally across multiple locations. Familiarity with Fieldmotion and/or ServiceNow (or similar FSM and ticketing tools). Experience supporting retail or EPOS environments is highly desirable. Strong organisational and planning skills with the ability to manage ...